Member Login

WIN a $100 Voucher

Welcome

Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


OptusNet

Rating:
46%

OptusNet logo

Reviewed by: Rhonyc on September 18, 2014
Cannot watch tv and use PC / laptop at the same time as the fetch tv will freeze offering an error message check internet connection. Tech support are friendly and very helpful. Not long waits on the phone. However does not detract from the fact that I either ring optus at least once a week rebooting the internet. Or I just turn the tv off to use the internet or vice versa. Still not how in this day and age we should be living. Technology has come along way. We should have enough internet to use both at the same time. Not happy!!!!! ..... [Read full review]

[More OptusNet broadband reviews]

iinet

Rating:
100%

iinet logo

Reviewed by: Paulgreg on September 17, 2014
iiNet has perfect customer service. Unlike other ISPs that send you to a call center in another country, most of the people I have dealt with are Australian.

As well as this, the level of support is higher. The employees actually know what they are talking about and are clearly trained.

iiNet's contract details are very precise, and there is not as much lee-way as other ISPs. I've maintained contact with them when necessary though and have experienced no issues whatsoever.

Fully recommend to anyone. ..... [Read full review]

[More iinet broadband reviews]

TPG

Rating:
16%

TPG logo

Reviewed by: Rmacgo on September 17, 2014
Highly, highly, dodgy - they use direct debit so watch your account statements.

Advertised as cheap, but over six years we TWICE caught them taking cash out of our account without authorization as supposed additional fees.

Only after carefully going through bank and invoice statements on both occasions, did we have a case to get charges reversed. This was not before dealing with highly rude, obstinate (at one point aggressive) staff who are clearly trained to stonewall logic for the company\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s benefit.

Staff don\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ ..... [Read full review]

[More TPG broadband reviews]