I was with Exetel for almost 10 years, and I recently tried to upgrade to one of their newer plans which would give me a lot more download. But they told me I couldn't change to a different internet plan unless I also transfer my phone line to Exetel (so that Exetel would also be my phone provider). Despite the fact that NEW customers can sign up for the exact same plan I wanted, without the requirement to transfer their phone line to Exetel!!
So much for loyalty....they offer a better deal to new customers than to their long term customers who have been with them for many years!
Needless to say I'm now with a much better internet provider, where I get a better internet service, better customer service and much more download for just a fe ..... [Read full review]
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