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Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


iinet

Rating:
26%

iinet logo

Reviewed by: Gkerrqld on May 9, 2018
Moved into new office space (to floors down in the same building), IInet communicated poorly over who would take responsibility for the physical connection. No issue paid an additional $525 to get a third party in to make the connection.

Somehow they gave use a new landline number and disconnected the business number we had been using for four years. Honest mistake I'm sure. After contacting them to get it changed back because our clients were getting a disconnection notice, the customer service officer explained that it was likely our fault but no real explanation why.

He then huffs and puffed about changing it back and that it would be a couple of days, I highlighted again that it was our business number and our lively hood. This ..... [Read full review]

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iinet

Rating:
19%

iinet logo

Reviewed by: Ricky on April 17, 2018
Really intermittent internet reception. It used to be good but then "somehow" they have dropped the quality a lot in the last year. Loading a webpage takes minutes. We can never watch movies without it stopping every few minutes.
Maybe they could sort it out if it wasn't such a HUGE wait time on the phone! It is so disappointing when all one gets is such poor internet AND service. All iiNet care about is getting you to sign up.
For internet speed, Australia is rated in the same league as Mongolia, Belarus & Mexico. ..... [Read full review]

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TPG

Rating:
6%

TPG logo

Reviewed by: Wuulfe on April 9, 2018
We moved house 1 1/2 hours across town to an apartment. Paid $300 for a new development charge on the 15th March that TPG direct debuted off my credit card. Tried to have nbn installed on the 29th March and was told it was activated. It was not. Spent - so far the last 10+ days being lied to by TPG that the address we sent them (screenshot of the actual lease address to their email with a shot of the nbn box and it’s serial code) was not the correct address and it was being drawn out on a long process for bad customer service as well as broken promises and lies.
Called NBN itself to get the accurate address id and they mailed me back and I forwarded that to TPG to connect on the 4th April. I heard nothing from them and called 6t ..... [Read full review]

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