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Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


Exetel

Rating:
43%

Exetel logo

Reviewed by: Alc90 on January 21, 2015
I have been with Exetel at 2 addresses as they are one of the only companies that provide good prices and decent data usage where I live.

However, at both places, the internet is highly unreliable in its connectivity. It will frequently drop out if you are connecting a new or multiple devices. It will also drop out if more than one person is using the internet.

Customer service is poor, they refuse to take responsibility for poor service provision, yet all other connection through the ports are fine.

On the whole, there is huge room for improvement. Could be much better ..... [Read full review]

[More Exetel broadband reviews]

TPG

Rating:
5%

TPG logo

Reviewed by: Luckycats on January 21, 2015
TPG's customer service needs improvement. Service has been down, and a Telstra Technician had to be booked. This non direct, non self sufficient method increases the duration of the problem. ..... [Read full review]

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TPG

Rating:
7%

TPG logo

Reviewed by: Masont on January 21, 2015
Do NOT even consider TPG as your ISP.

I don't even think they are worthy of '1 star - Terrible' but there was no options for '0 stars - Completely Incompetent'.

Called TPG to organise internet for 2 medical students and was PROMISED installation before 1st Feb, after already being advised of two different installations dates prior. Only to later be told add 2 weeks to that so-called 'promise'. Called to discuss only to be greeted with excuses, lies and a customer service department with the customer care skills of a pack of hyenas.

Long story short - they don't want to help you, they just want you to be their little puppets and will lie to get your money and make up excuses without admitting any blame. It is FALSE ADVERTISING and s ..... [Read full review]

[More TPG broadband reviews]