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Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews



Exetel logo

Reviewed by: Bill52 on November 23, 2015
Was with Exetel for many years. Some of the issues:
- I went overseas and was to use my mobile phone. They wanted $220 as a deposit

to activate overseas calls. They said, I'll get it back when I return. OK.

After I returned, it took many-many emails to get them to refund my money.

- Horrific phone support. You get an extreamly muffled line with an extreamly

heavy accent on the other end. Can't get a word what they say. Finally, they

say they will transfer you to someone else and they drop the line.

- Phone support is useless. They just read a script. I needed some info

regarding the NBN connection. Just a piece of technical info.
Support: "what is your name sir?". I gave my name. "What is your numb ..... [Read full review]

[More Exetel broadband reviews]



iinet logo

Reviewed by: Bewise5 on November 18, 2015
I've never had a more horrendous customer service experience. It will full of miscommunications, extended time frames, broken promises and incredibly rude and unhelpful staff ..... [Read full review]

[More iinet broadband reviews]



Dodo logo

Reviewed by: Thatbird on November 17, 2015
If we have telstra for #1 worst and rude customer service here we have Dodo for #1 useless tech support and inconsistent internet connection.
I could deal with the lower speed than advertised but I'm so annoyed on how the tech support deal with my problem.
My internet connection was on and off since last week. The first time I called they say it's because my phone like cable is longer than 3m. I said fine let me change it first. For Christ sake I've never have a connection problem from having a long line cable.
Guess what the internet went off and I contacted them via the chat.
Im at work and they asked me to contact them back once i have access to my modem which mean i have to be at home. They want me to setup the modem and so on. Jesu ..... [Read full review]

[More Dodo broadband reviews]