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Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


Dodo

Rating:
5%

Dodo logo

Reviewed by: Orbrevo on August 12, 2015
My phone stops working and then I have no phone for 3 and a half days , happened last 2 weekends in a row and many other times before.
Tech support knowledge is poor and took too long to fix horrible working hrs to get level 3 support!
They told me I needed a voip compatible phone so I went out and bought 1 for $194 and found out later my old one worked so I didn't need to spend the money in the first place!
Their auto setup modem has never worked ( its been 2 and a half months so far ) no one has called me to tell me why or even tried to fix it!
I have had to manually configure the modem more than 20 times over 2 and a half months!
I could go on!!!!!
Worst decision I ever made!!!!!!!!!!
Bring on TELSTRA!!!!!!!! ..... [Read full review]

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Exetel

Rating:
37%

Exetel logo

Reviewed by: Tirial on August 10, 2015
Have been a loyal customer for many years and have referred alot of friends over that time and out of no where without as much as a phone call, only a message in theyre exetel inbox on theyre site, they decided to do a 'review' of my usage (of 500gb that i never go over) and decided to move me to a 'more appropriate' plan. in other words they have changed theyre plan structure to be significantly more expensive for less usage and didnt want customers staying on theyre existing cheap plans so theyre 'helping' by reviewing and moving people to a new plan without permission or consent even though in their own 'critical information summary' it states that once your contract period is up u can remain on your plan month - month until YOU change ..... [Read full review]

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Dodo

Rating:
46%

Dodo logo

Reviewed by: Mr_techy on August 7, 2015
Dodo is a internet service provider that could easily be number one, if they but their mind to it.

Let's start of with the registration process. Managed to contact them via chat or phone around 10 times before service began. Modem was delayed by one day. Service began 3 weeks after final registration. Customer service managed to keep me on the phone for an hour or more each time I called. Customer service representatives are apologetic, but have little to no knowledge. Dodo needs to make sure their reps. are trained with both the knowledge and affection just like a real customer rep. There was also a mis-translation in what was offered as a bonus. We thought we would get a FULL one months free, but in fact it was only for the internet an ..... [Read full review]

[More Dodo broadband reviews]