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Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


Telstra Bigpond

Rating:
14%

Telstra Bigpond logo

Reviewed by: One-77 on November 28, 2014
I am not very happy with the service provided to me by Telstra, the connection speed is terrible, the reliability of connection is poor, technical support is a waste of time, features are pathetic, presales information was mostly falsified and the value for money is shocking.
With Telstra, I am receiving a connection speed of under 5mbps, this is very low and makes things hard to do quickly when online.

The reliability of the connection is terrible, it is expected that I can connect stably for a month, then all of a sudden experience a variety of different issues, including drop outs and mass decreases in speed.

The technical support provided by Telstra is very slow, to get in contact with a general ADSL support consultant generall ..... [Read full review]

[More Telstra Bigpond broadband reviews]

Exetel

Rating:
5%

Exetel logo

Reviewed by: Tangotes on November 27, 2014
NEVER NEVER sign up with EXETEL. They have happily billed me for 3 months of service for a service they didnt connect properly, when I rang to have it connected they informed me somehow i got my address wrong on the application form- it was correct for billing and delivery and the tech knew where to come but apparently I missed my unit no. for where it counted for the service address- as if! no possibility their form stuffed up. Ok how do we fix it? I have to pay them more to have a tech come out and connect it to MY unit AND I have to pay an early cancellation fee for a service that never started. No ifs, no buts, no compromise. So I said I would pay their dam cancellation fee and they have lost me as a customer- i'm not paying them twice. ..... [Read full review]

[More Exetel broadband reviews]

Dodo

Rating:
5%

Dodo logo

Reviewed by: Althor696 on November 26, 2014
Havemt even been with dodo a month and things were rocky from the start

Got the home phone and internet package and was thinking sweet

4 days after signing up I have my internet its working great quick no drops out going well... then I try my phone phone static

I go and buy a new phone in case its my old one same thing.

Call tech support and they tell me to try different ports and try the differemt phones no go.

We will send a tech tech finds nothing wrong they tell me it must be the wiring of the houseand Iit will cost me $175 and then $35 dollars for each 15 mins they are there when I asked why I am told its for the tech to come to my property

I am calling the ombundsman tomorrow as ths is a joke the ran tests told me t ..... [Read full review]

[More Dodo broadband reviews]