My phone stops working and then I have no phone for 3 and a half days , happened last 2 weekends in a row and many other times before.
Tech support knowledge is poor and took too long to fix horrible working hrs to get level 3 support!
They told me I needed a voip compatible phone so I went out and bought 1 for $194 and found out later my old one worked so I didn't need to spend the money in the first place!
Their auto setup modem has never worked ( its been 2 and a half months so far ) no one has called me to tell me why or even tried to fix it!
I have had to manually configure the modem more than 20 times over 2 and a half months!
I could go on!!!!!
Worst decision I ever made!!!!!!!!!!
Bring on TELSTRA!!!!!!!! ..... [Read full review]
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