Member Login

WIN a $100 Voucher

Aussie Broadband 79 out of 100 based on 144 ratings. 24 user reviews.

Aussie Broadband

Aussie Broadband broadband reviews

Web: http://www.aussiebroadband.com.au/

Phone: 1300 880 905

Services: ADSL|ADSL2|ADSL2+|Wireless

Availability: Australia Wide

History:
Aussie Broadband Pty Ltd is a privately owned and operated telecommunications carrier based in regional Victoria.

They operate one of regional Australia's largest wireless networks, providing not only fixed wireless but ADSL1, ADSL2+ and mobile broadband services.



84%


91%


89%


91%


76%


90%



87%

bar graph
The above ratings are based on reviews submitted by members of this site. There must be at least 3 reviews for a company to receive an average rating.

Aussie Broadband User Reviews


Aussie Broadband broadband reviews

Submitted by: Redgumau

From: Emerald, VIC

Date: January 14, 2018

Plan Name: Ian Robinson

Broadband Type: ADSL

Monthly Cost: $65

Activation Time: 10 days

70%


100%


100%


95%


70%


95%



88%


Pros: Competent & informative

Cons: none as yet....

Comments: Just had NBN installed. Speed very consistent at 18mbps.
Aussie BB contacted me to downgrade my contract as 100mbps unavailable at my location. Good service. :-)


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Pilliwinks

From: Adelaide, SA

Date: January 11, 2018

Plan Name: nbn 25

Broadband Type: Cable

Monthly Cost: $65

Activation Time: 3 days

80%


80%


100%


100%


60%


100%



87%


Pros: Great support, from Australians

Cons: none

Comments: They are not expensive, but provide what they claim.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Paraxion

From: Albany, WA

Date: January 2, 2018

Plan Name: NBN 25Mbps/5Mbps 500GB

Broadband Type: Cable

Monthly Cost: $65

Activation Time: 14 days

80%


100%


70%


70%


70%


90%



80%


Pros: Transparency, honesty, loyalty bonus

Cons: None noted

Comments: Aussie consistency provides what they advertised and are highly communicative and transparent.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Lvaaren

From: Perth, WA

Date: January 1, 2018

Plan Name: 25/5

Broadband Type: Cable

Monthly Cost: $45

Activation Time: 11 days

95%


95%


100%


100%


95%


100%



98%


Pros: Customer support

Cons: None so far.

Comments: Reliable speeds. Good customer support.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Kenfredric

From: Scarborough, QLD

Date: December 19, 2017

Plan Name: NBN HFC 100/40 500GB

Broadband Type: Cable

Monthly Cost: $80

Activation Time: 1 days

90%


100%


100%


100%


100%


90%



97%


Pros: Great support, great speed & reliable connection

Cons: None

Comments: ABB is a great company in every respect. Pleased I made the move from iinet.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Strongy

From: Oatlands, TAS

Date: December 14, 2017

Plan Name: 25/5 500GB

Broadband Type: Wireless

Monthly Cost: $65

Activation Time: 0.5

50%


50%


75%


95%


50%


95%



69%


Pros: Communication is excellent

Cons: a bit sketchy at times but thats country living

Comments: with my previous provider I was constantly on the phone trying to get what I paid for. Aussie would not sign me up until they had infrastructure that could support my connection. I was given a second month free after some interuption to the service that I had not even noticed. I moved house & they had managed to get the internet on there before I arrived. I am in a rural area receiving a wireless connection so I dont expect pure internet all the time but am able to stream netflix & foxtel no problem


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Ansentry

From: Wantirna, VIC

Date: November 9, 2017

Plan Name: NBN 100Mbps/40Mbps 500GB

Broadband Type: Cable

Monthly Cost: $80

Activation Time: 1 days

95%


95%


100%


100%


90%


100%



97%


Pros: Aussie Support Staff, Good Communication

Cons: None

Comments: When I ordered they informed my by email & Text of the progress. They helped me with problems I had with NBN Co. Excellent Company to deal with.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Mr.robert

From: High Wycombe, WA

Date: November 2, 2017

Plan Name: 500Gb/50mb/s

Broadband Type: ADSL

Monthly Cost: $75

Activation Time: 10 days

90%


100%


90%


95%


75%


95%



91%


Pros: Personal friendly Service, reliable, constant speeds, no drop outs

Cons: None

Comments: Seamless changeover, no dropouts, constant speeds. Australian staff at call centre.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Alistairmees

From: NEDLANDS, WA

Date: November 1, 2017

Plan Name: Don't know

Broadband Type: Cable

Monthly Cost: $75

Activation Time: Less than 1

80%


100%


100%


100%


50%


85%



86%


Pros: Fast backhaul, good prices, great support.

Cons: None yet

Comments: Only had this for a few months but no problems at all. The reason I changed to them from another small supplier was international speeds: Aussie uses the Telstra backhaul and works much better for non-Australian sites.

There was a question about features in the review form, but I'd rather not pay for stuff like email addresses that I'll never use.

So overall, very happy.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Manuel

From: Wallsend, NSW

Date: October 30, 2017

Plan Name: 25/5

Broadband Type: ADSL

Monthly Cost: $70

Activation Time: 14 days

100%


90%


100%


90%


90%


80%



92%


Pros: Reliable

Cons: None

Comments: I am very happy customer so far.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Julesdixon59

From: Byford, WA

Date: October 17, 2017

Plan Name: voip and wireless

Broadband Type: ADSL2+

Monthly Cost: $80

Activation Time: 14 days

90%


95%


100%


100%


90%


100%



96%


Pros: Very professional from start to finish

Cons: None yet its only been 2 months

Comments: Value for money, voip phone is brilliant and clear.
Only had one downtime in the last two months. Much better than telstra who we were with befor.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Helencallard

From: Donnybrook 6239, WA

Date: September 27, 2017

Plan Name: phone/internet

Broadband Type: ADSL2+

Monthly Cost: $60

Activation Time: 24hrs

100%


100%


75%


100%


50%


100%



88%


Pros: a pleasureto deal with

Cons: no technical staff in wa

Comments: if they keep improving the way they are, before long they will be the no. 1 for customer service


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Pago1

From: Ballajura, WA

Date: September 24, 2017

Plan Name: 100/40

Broadband Type: Cable

Monthly Cost: $100

Activation Time: 1 days

80%


80%


80%


90%


65%


80%



79%


Pros: Local, knowledgeable, friendly callcentre. Consistent high speed.

Cons: So far, none.

Comments: I've been using ABB for a few weeks now and am very satisfied. Reminds me of a long ago memory of what iinet was.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Thickhead

From: fremantle, WA

Date: September 23, 2017

Plan Name: pay as you go

Broadband Type: Cable

Monthly Cost: $70

Activation Time: 2 weeks

85%


90%


90%


75%


80%


80%



83%


Pros: all is as stated

Cons: none

Comments: as a pay as you go provider this was my cheapest option. i would recommend.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Thorpy

From: Wellard, WA

Date: September 21, 2017

Plan Name: 100/25

Broadband Type: Cable

Monthly Cost: $80

Activation Time: 1 day

100%


95%


100%


100%


100%


100%



99%


Pros: Australians in Australia

Cons: They are in Victoria (sorry)

Comments: The support rocks. They are switched on and don't pass you on.
Our Wi-Fi speed is 7 x times faster than Telstra ever was on all our devices at the same time - woo hoo. Very happy and saving money. Tried the big boys who have never fully delivered and we should have switched years ago. No surfing rationing now.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Seacomms

From: Tewantin, QLD

Date: September 7, 2017

Plan Name: NBN 100/40

Broadband Type: Cable

Monthly Cost: $75

Activation Time: 9 days

75%


100%


100%


100%


80%


100%



93%


Pros: Price, reliability and customer support.

Cons: None

Comments: Connection was on in just 9 days, on the day promised. Started with a 50/20 service and got 47/18 on Speedtest. Upgraded to 100/40 and get average 89/38. No buffering on streaming video anymore and the best price available.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Obscurebug

From: Melbourne, VIC

Date: August 24, 2017

Plan Name: 100/40

Broadband Type: Cable

Monthly Cost: $100

Activation Time: 1 days

100%


100%


100%


100%


100%


100%



100%


Pros: Fast, reliable service. Excellent customer service.

Cons: None.

Comments: The service has been perfect. They prioritise existing customers over getting new customers.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Terrylangton

From: 4074, QLD

Date: August 20, 2017

Plan Name: 25gb/s

Broadband Type: Cable

Monthly Cost: $80

Activation Time: 24hrs

90%


80%


100%


95%


95%


80%



90%


Pros: all Austrtalian

Cons: nil

Comments: As a unknown small company in a large competitive field i feel that Aussie BB are going to do well if they keep up to their promises as I have experienced when I have contacted them. It is good to here an Australian voice instead of the usual overseas help which everyone is accustomed to


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Harrispat

From: atherton tablelands, QLD

Date: August 19, 2017

Plan Name: 50

Broadband Type: Wireless

Monthly Cost: $45

Activation Time: 7 days

90%


90%


80%


80%


50%


90%



80%


Pros: Consistent speed at all times

Cons: Nil

Comments: It took 7 days for connection due to a minor glitch. Excellent response to correct problem.


User Comments: 0 | Add Comment | New Topic
Aussie Broadband broadband reviews

Submitted by: Gillardh

From: berowra, NSW

Date: August 18, 2017

Plan Name: Aussie Broadband NBN

Broadband Type: ADSL2+

Monthly Cost: $75

Activation Time: 5 days

100%


100%


50%


100%


50%


90%



82%


Pros: NBN service "up to 25Mbps" delivers average of 23.8bps with no slow periods during the day

Cons: None found

Comments: Note - "Connection Speed" question requires a 0-2 answer because the 23.8 Mbps I get is consistently lower than "up to 25Mbps" I think you need to change the question because I'm very happy with a consistent 23.8Mbps


User Comments: 0 | Add Comment | New Topic