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Aussie Broadband

Aussie Broadband Review
 
 

Maurie835012
Posted: August 6, 2017 - 11:10:02 AM

Posts: 1
Joined: August 5, 2017

Plan Name: Maurie Knowles
Broadband Type: Wireless
Monthly Cost: $56
Activation Time: 21 days

Speed: 55%
Reliability 65%
Tech Support: 50%
Presales Info: 50%
Features: 60%
Value: 60%
Overall: 57%

Pros: Aussie Broadband staff very polite and efficent
Cons: A.B Provisions Team could be more proactive when expediting complkaints

Comments:
It took 3 week to activate the system. NBN Co. kept referring me to AB.(my provider).
NBN have many problems and Bill Morrows NBN CEO is unable to resolve the issues. I had to contact the Tele.Comm Ombudsman to resolve my problem. AB should have been more proactive at supporting me.