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Recent User Reviews


Below you will find Broadband Company reviews that have been recently added. Click on the company name for more information on that company.

 broadband reviews

Company: aaNet

Submitted by: Jig_one

From: Geelong, VIC

Date: April 9, 2005

Plan Name: 1500/SP

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 5 days

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Pros: Great service, fast connection, cheap.

Cons: Um... hard to find things to complain about.

Comments: aaNet is the best - their customer service is excellent, the forums are friendly and helpful and the connection is consistant and lightning fast. Haven't had a dropout in 5 months - and that dropout went for 10 minutes.


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 broadband reviews

Company: aaNet

Submitted by: Hchistorian

From: Narre Warren, VIC

Date: April 4, 2005

Plan Name: 512sp

Broadband Type: ADSL

Monthly Cost: $29

Activation Time: 5 days

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98%


Pros: Consistant reliable service

Cons: None experienced

Comments: no frills, cheap and reliable - and support you are a person, not a number! Best thing is the excess is only $3 per gig, last ISP was $180 per gig.


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 broadband reviews

Company: WestNet

Submitted by: Norwegian

From: kalgoorlie, WA

Date: March 26, 2005

Plan Name: 512lite

Broadband Type: ADSL

Monthly Cost: $39

Activation Time: 10 days

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87%


Pros: ALWAYS call back on an issue

Cons: may get too big

Comments: happy.....i have been with this isp for a year now, and everytime wether busy or quiet i get a call back in 15 mins.....and concidering my own online probs and whinging in their ear about it(even tho its not their issue), they endevour to help with open ears, god help us if they get too big, i will become a number.
give them a pat on the back for me


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 broadband reviews

Company: iinet

Submitted by: Jcp123

From: Bondi, NSW

Date: February 10, 2005

Plan Name: 512

Broadband Type: ADSL

Monthly Cost: $60

Activation Time: 21 days

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Pros: Good customer service and an overall reliable connection

Cons: None so far

Comments: I have been with iinet for over a year now and I have so far had a very positive experience. In general the connection is very reliable and I have experienced minimal downtime.

I would recomment iinet for home broadband.


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 broadband reviews

Company: TPG

Submitted by: Kidrock

From: Sydney, NSW

Date: January 10, 2005

Plan Name: Home

Broadband Type: ADSL

Monthly Cost: $49

Activation Time: 14 days

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69%


Pros: Unlimited downloads, access to PIPE

Cons: customer support should improve inregards to technical knowledge (but some are very helpful), dropouts

Comments: Overall I am very happy with my package- unlimited downloads at a very cheap price and PIPE is a big plus. Support is below average but most people who knows how to use a computer will probably won't need it.

Dropouts are common (well for me anyways)- but can be fixed with a quick reboot.

Unfortunately TPG doesn't offer it any more.

I would recommend TPG for those trying out broadband and those that don't plan to download a lot since there are no excess charges, which is a big plus. Unfortunately there are no more unlimited plans (except for $150 for a 1500/256K connection but thats for businesses).


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 broadband reviews

Company: People Telecom

Submitted by: Alexk9090

From: Castle Hill, NSW

Date: December 31, 2004

Plan Name: 521/256

Broadband Type: ADSL

Monthly Cost: $59

Activation Time: 12 days

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39%


Pros: As long as you are a happy customer everything is ok

Cons: Bad support to litigate acount issues

Comments: After I have been with SWIFTDSL for more than 9 months I have closed the acount in November due to transfering to another ISP. Then SWIFT have charged me $100 for "early cancellation" even I was with them for more than the contract period of 6 months. Called them several times to get my money back and they said everytime that the issue will be resolved. However they never called me back and never reimboursed my money... On top of that I was charged *again* last week with $178.00 (I really have no idea for what), yes thats another charge! and I am not sure anymore what to do. I asked the bank to start dispute these charges, lets see what they do now. But I am very very upset about all this. Other people still with SWIFTDSL, beware about their practices, it seemes they are on to steal hard earned money from people...

You've been warned


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 broadband reviews

Company: Exetel

Submitted by: Zakikeriwala

From: Sydney, NSW

Date: December 1, 2004

Plan Name: 512/256

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: 8 days

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93%


Pros: Good Speed. Good Value for money.

Cons: Can't think of....

Comments: They dont charge any download from night 1:00 to morning 7:00. Moreover they even dont charge for all uploads in the total allotted. 1 GB is currently allotted in this plan and 1 GB exceeding each GB is only 3.5$. which is really gr8.


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 broadband reviews

Company: People Telecom

Submitted by: Edgredgr

From: Melbourne, VIC

Date: October 31, 2004

Plan Name: 256/64 4G

Broadband Type: ADSL

Monthly Cost: $40

Activation Time: 4 days

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82%


Pros: Great user community, free user to user traffic, fast service

Cons: None

Comments: My connection consistently is very fast to both Australian and international servers. Traffic between Swiftel users in the same state in free, and there is a great file-sharing community. Excess download charges are very reasonable.

There have been occasional hassles with authentication servers, but these have been Telstra issues and clear up quickly


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 broadband reviews

Company: People Telecom

Submitted by: Woongoose

From: 2042, NSW

Date: October 26, 2004

Plan Name: B2

Broadband Type: ADSL

Monthly Cost: $70

Activation Time: 3 days

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54%


Pros: Reliable, updated regularly

Cons: Prices could be more reasonable

Comments: Pretty happy with service. Out of the last year I've been with Swift I have only lost connection once for any length of time, and this wasn't their fault. It would be nice for some great new plans that are more reasonable. Especially in the 1500/256 category.


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 broadband reviews

Company: People Telecom

Submitted by: Bones

From: Bangor, NSW

Date: October 26, 2004

Plan Name: 2G+2G

Broadband Type: ADSL

Monthly Cost: $43

Activation Time: 6 days

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89%


Pros: Reliablity

Cons: none

Comments: This is my first ADSL connection, the connection is reliable and fast. Havn't had to use Tech support via phone yet, everthing I have needed is on their WEB pages and their forum.


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 broadband reviews

Company: People Telecom

Submitted by: Nanabite

From: Picnic Point, NSW

Date: October 26, 2004

Plan Name: 512/128 -10 GB

Broadband Type: Wireless

Monthly Cost: $69

Activation Time: 14 days

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83%


Pros: VoIP Option, No Speed Capping, PiPE Peering

Cons: Poor Reliability, Complacent Support

Comments: With free PiPE peering and free traffic between users in the same state, Swift is a good ISP for users who like to share files and commonly use file mirrors. The ability to add VoIP to your wireless connection for only $5.50 a month means that theoretically you no longer require a phone line, but there are still some teething issues. My experience with support has been poor, but this is mainly because of issues still being resolved with the Unwired network and because of these issues, reliability has been relatively poor. This should though improve with time.


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 broadband reviews

Company: OptusNet

Submitted by: Nanabite

From: Picnic Point, NSW

Date: October 26, 2004

Plan Name: Unlimited*

Broadband Type: Cable

Monthly Cost: $64

Activation Time: 7 days

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81%


Pros: Fast, quite reliable

Cons: Low download limit, 28k shaping, no free downloads

Comments: While OptusNet has excellent download speeds (up to 700KB/s), the low download limits on its plans and very slow capping mean that the more regular Internet user has to be careful how much they download. OptusNet hosts no free mirrors and has no free peering, so downloads can eat through your cap quite quick. OptusNet cable was quite reliable and I only suffered a few outages. Also, they have a strict no-server policy and are known to be fast to respond to any illegal p2p usage.


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 broadband reviews

Company: Netspace

Submitted by: Neoporcupine

From: Brisbane, QLD

Date: October 25, 2004

Plan Name: 512 Maximiser

Broadband Type: ADSL

Monthly Cost: $69

Activation Time: 14 days

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83%


Pros: Free PIPE, reliable network, Gamespace, TUCOWS

Cons: Expensive

Comments: Very happy in every aspect except for cost. I would definately be willing to pay a little more for such a rock solid service but not *that* much more. Hoping it reduces before I do the churn thing.


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 broadband reviews

Company: aaNet

Submitted by: Brokey

From: Mitcham, VIC

Date: October 25, 2004

Plan Name: 512/A1

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: 7 days

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Pros: Short contract period, cheap excess rates,

Cons: No news server, not connected through Pipe

Comments: Getting good download speeds and no downtime as yet. A news server is lacking and free downloads via Pipe would be a bonus.


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 broadband reviews

Company: aaNet

Submitted by: Poyner

From: Brisbane, QLD

Date: October 25, 2004

Plan Name: 512/A1

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: 6 days

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89%


Pros: Price, community, forums, price, price

Cons: Nil

Comments: I rated the presale info down a little because of their current website and the amount of time that it has taken for them to get it fixed. I believe that the new site is due out very shortly. Otherwise, things are great.


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 broadband reviews

Company: aaNet

Submitted by: Mrmagoo2u2

From: Sydney, NSW

Date: October 23, 2004

Plan Name: 512/Aa

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 3 days

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97%


Pros: It's all good

Cons: There isn't anything to bitch about

Comments: I have been with a few previous ADSL ISP's and aaNet is fantastic value for money as well as having very courteous and friendy staff and in aaNet's forum http://http://forums.aanet.com.au/forums everyone is happy not a gloomy forum at all it's all about fun and helping each other out without pollitics and gloom like some other shops.


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 broadband reviews

Company: aaNet

Submitted by: Mitte

From: Brisbane, QLD

Date: October 23, 2004

Plan Name: 512/Aa

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 5 days

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Pros: It's Exactly what I want for an ISP !!

Cons: Nothing Really... It's been all good for me

Comments: No fancy stuff that I will never use.. That is the key to good prices..


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 broadband reviews

Company: aaNet

Submitted by: Teddles

From: Williamstown, VIC

Date: October 23, 2004

Plan Name: 1500/256

Broadband Type: ADSL

Monthly Cost: $65

Activation Time: 5 days

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81%


Pros: Great value for money / friendly, helpful staff

Cons: Limited phone support

Comments: High speed/low quota plan is the best around (1500/256/4Gb). No frills ,reliable and friendly ISP.


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 broadband reviews

Company: aaNet

Submitted by: Evolver

From: Melbourne, VIC

Date: October 23, 2004

Plan Name: 512 Aa

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 10 days

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94%


Pros: Rock-solid reliability, friendly no-bull service, unbeatable prices

Cons: Can't think of any

Comments: aaNet promises nothing more than reliable ADSL connection at highly competitive prices, and they more than deliver! An ISP with integrity and respect for its customers, aaNet are a pleasure to deal with. The discerning Internet user can't go wrong with these guys.


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 broadband reviews

Company: aaNet

Submitted by: Pointblank

From: Brisbane, QLD

Date: October 22, 2004

Plan Name: 512/128

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: ca 10

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86%


Pros: Open, honest, friendly.

Cons: nothing worth mentioning.

Comments: I don't like features "included" as that implies cross-subsidy. Bundled pricing are also difficult to compare and are non-transparant. I like the no frills, user pays system with a very good value for money like aaNet offers currently. And now that they have taken over DATACO, I hope with the economy of scale the prices becomes even more competitive.
A business that also keeps their promises. Bravo.


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