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Recent User Reviews


Below you will find Broadband Company reviews that have been recently added. Click on the company name for more information on that company.

 broadband reviews

Company: People Telecom

Submitted by: Edgredgr

From: Melbourne, VIC

Date: October 31, 2004

Plan Name: 256/64 4G

Broadband Type: ADSL

Monthly Cost: $40

Activation Time: 4 days

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82%


Pros: Great user community, free user to user traffic, fast service

Cons: None

Comments: My connection consistently is very fast to both Australian and international servers. Traffic between Swiftel users in the same state in free, and there is a great file-sharing community. Excess download charges are very reasonable.

There have been occasional hassles with authentication servers, but these have been Telstra issues and clear up quickly


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 broadband reviews

Company: People Telecom

Submitted by: Woongoose

From: 2042, NSW

Date: October 26, 2004

Plan Name: B2

Broadband Type: ADSL

Monthly Cost: $70

Activation Time: 3 days

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54%


Pros: Reliable, updated regularly

Cons: Prices could be more reasonable

Comments: Pretty happy with service. Out of the last year I've been with Swift I have only lost connection once for any length of time, and this wasn't their fault. It would be nice for some great new plans that are more reasonable. Especially in the 1500/256 category.


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 broadband reviews

Company: People Telecom

Submitted by: Bones

From: Bangor, NSW

Date: October 26, 2004

Plan Name: 2G+2G

Broadband Type: ADSL

Monthly Cost: $43

Activation Time: 6 days

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89%


Pros: Reliablity

Cons: none

Comments: This is my first ADSL connection, the connection is reliable and fast. Havn't had to use Tech support via phone yet, everthing I have needed is on their WEB pages and their forum.


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 broadband reviews

Company: People Telecom

Submitted by: Nanabite

From: Picnic Point, NSW

Date: October 26, 2004

Plan Name: 512/128 -10 GB

Broadband Type: Wireless

Monthly Cost: $69

Activation Time: 14 days

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83%


Pros: VoIP Option, No Speed Capping, PiPE Peering

Cons: Poor Reliability, Complacent Support

Comments: With free PiPE peering and free traffic between users in the same state, Swift is a good ISP for users who like to share files and commonly use file mirrors. The ability to add VoIP to your wireless connection for only $5.50 a month means that theoretically you no longer require a phone line, but there are still some teething issues. My experience with support has been poor, but this is mainly because of issues still being resolved with the Unwired network and because of these issues, reliability has been relatively poor. This should though improve with time.


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 broadband reviews

Company: OptusNet

Submitted by: Nanabite

From: Picnic Point, NSW

Date: October 26, 2004

Plan Name: Unlimited*

Broadband Type: Cable

Monthly Cost: $64

Activation Time: 7 days

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81%


Pros: Fast, quite reliable

Cons: Low download limit, 28k shaping, no free downloads

Comments: While OptusNet has excellent download speeds (up to 700KB/s), the low download limits on its plans and very slow capping mean that the more regular Internet user has to be careful how much they download. OptusNet hosts no free mirrors and has no free peering, so downloads can eat through your cap quite quick. OptusNet cable was quite reliable and I only suffered a few outages. Also, they have a strict no-server policy and are known to be fast to respond to any illegal p2p usage.


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 broadband reviews

Company: Netspace

Submitted by: Neoporcupine

From: Brisbane, QLD

Date: October 25, 2004

Plan Name: 512 Maximiser

Broadband Type: ADSL

Monthly Cost: $69

Activation Time: 14 days

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83%


Pros: Free PIPE, reliable network, Gamespace, TUCOWS

Cons: Expensive

Comments: Very happy in every aspect except for cost. I would definately be willing to pay a little more for such a rock solid service but not *that* much more. Hoping it reduces before I do the churn thing.


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 broadband reviews

Company: aaNet

Submitted by: Brokey

From: Mitcham, VIC

Date: October 25, 2004

Plan Name: 512/A1

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: 7 days

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82%


Pros: Short contract period, cheap excess rates,

Cons: No news server, not connected through Pipe

Comments: Getting good download speeds and no downtime as yet. A news server is lacking and free downloads via Pipe would be a bonus.


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 broadband reviews

Company: aaNet

Submitted by: Poyner

From: Brisbane, QLD

Date: October 25, 2004

Plan Name: 512/A1

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: 6 days

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89%


Pros: Price, community, forums, price, price

Cons: Nil

Comments: I rated the presale info down a little because of their current website and the amount of time that it has taken for them to get it fixed. I believe that the new site is due out very shortly. Otherwise, things are great.


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 broadband reviews

Company: aaNet

Submitted by: Mrmagoo2u2

From: Sydney, NSW

Date: October 23, 2004

Plan Name: 512/Aa

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 3 days

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97%


Pros: It's all good

Cons: There isn't anything to bitch about

Comments: I have been with a few previous ADSL ISP's and aaNet is fantastic value for money as well as having very courteous and friendy staff and in aaNet's forum http://http://forums.aanet.com.au/forums everyone is happy not a gloomy forum at all it's all about fun and helping each other out without pollitics and gloom like some other shops.


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 broadband reviews

Company: aaNet

Submitted by: Mitte

From: Brisbane, QLD

Date: October 23, 2004

Plan Name: 512/Aa

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 5 days

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95%


Pros: It's Exactly what I want for an ISP !!

Cons: Nothing Really... It's been all good for me

Comments: No fancy stuff that I will never use.. That is the key to good prices..


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 broadband reviews

Company: aaNet

Submitted by: Teddles

From: Williamstown, VIC

Date: October 23, 2004

Plan Name: 1500/256

Broadband Type: ADSL

Monthly Cost: $65

Activation Time: 5 days

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81%


Pros: Great value for money / friendly, helpful staff

Cons: Limited phone support

Comments: High speed/low quota plan is the best around (1500/256/4Gb). No frills ,reliable and friendly ISP.


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 broadband reviews

Company: aaNet

Submitted by: Evolver

From: Melbourne, VIC

Date: October 23, 2004

Plan Name: 512 Aa

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 10 days

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94%


Pros: Rock-solid reliability, friendly no-bull service, unbeatable prices

Cons: Can't think of any

Comments: aaNet promises nothing more than reliable ADSL connection at highly competitive prices, and they more than deliver! An ISP with integrity and respect for its customers, aaNet are a pleasure to deal with. The discerning Internet user can't go wrong with these guys.


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 broadband reviews

Company: aaNet

Submitted by: Pointblank

From: Brisbane, QLD

Date: October 22, 2004

Plan Name: 512/128

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: ca 10

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86%


Pros: Open, honest, friendly.

Cons: nothing worth mentioning.

Comments: I don't like features "included" as that implies cross-subsidy. Bundled pricing are also difficult to compare and are non-transparant. I like the no frills, user pays system with a very good value for money like aaNet offers currently. And now that they have taken over DATACO, I hope with the economy of scale the prices becomes even more competitive.
A business that also keeps their promises. Bravo.


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 broadband reviews

Company: People Telecom

Submitted by: Hungsta

From: Doveton, VIC

Date: October 22, 2004

Plan Name: 512/128

Broadband Type: ADSL

Monthly Cost: $55

Activation Time: 10 days

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16%


Pros: Ok to start of with in 2003, went down the gurgler. Games service is mediocre

Cons: Bad Customer Service (told to piss off on Customer Service!), Slow speeds / bad reliabilty.

Comments: It's gotten so crap the last few months, I've dedcied to churn away from SwiftDSL to aaNet. The connection reialibilty for Swiftbroadband is quite bad, and with me running servers - it was terrible.

It was much better when JL was around...or whatever his name was.


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 broadband reviews

Company: aaNet

Submitted by: Hungsta

From: Doveton, VIC

Date: October 22, 2004

Plan Name: 1500/256

Broadband Type: ADSL

Monthly Cost: $65

Activation Time: 5 days

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Pros: Good, cheap and realiable!

Cons: Nothing I could see.

Comments: I recommend aaNet to absoultely EVERYONE! Fast speeds, cheap plans - what more could you want?


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 broadband reviews

Company: aaNet

Submitted by: Chrisp

From: Upwey, VIC

Date: October 22, 2004

Plan Name: 256/Aa

Broadband Type: ADSL

Monthly Cost: $35

Activation Time: ~5

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Pros: [Insufficient space for pro's]

Cons: [Too much space for negatives]

Comments: Extremely happy with our friendly, communicable and reliable ADSL provider.
A news server is all thats missing, but that's easy to get around.
Want a friend? Sign up with aaNet, you'll have more friends than you can handle. :)


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 broadband reviews

Company: aaNet

Submitted by: Glockmeister

From: Frankston, VIC

Date: October 22, 2004

Plan Name: 512

Broadband Type: ADSL

Monthly Cost: $50

Activation Time: 5 days

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99%


Pros: just great ADSL...fast and cheap

Cons: none

Comments: aanet is just a great ADSL company - cheap and fast. Nothing bad of it as yet...being a member for a month or so.


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 broadband reviews

Company: aaNet

Submitted by: Excalibur

From: Dandenong, VIC

Date: October 22, 2004

Plan Name: 512/128

Broadband Type: ADSL

Monthly Cost: $45

Activation Time: 4 days

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98%


Pros: Excellent Service, Virtually no Downtime (all Telstras fault) and excellent Customer service via their Forums.

Cons: None significant.

Comments: I churned away from Swiftbroadband to aaNet a few weeks ago - absoultely no downtime (except for a major Telstra fault). Absoultely happy with the cheap prices and great speeds. Has all I need, 60 megs of webspace and *15* emails!!!


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 broadband reviews

Company: aaNet

Submitted by: Banksy

From: westlake, QLD

Date: October 20, 2004

Plan Name: 512/Bb

Broadband Type: ADSL

Monthly Cost: $50

Activation Time: 3 weeks

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88%


Pros: Very good customer service. I shopped around for sometime though. Reccomended it to no techy's (im one) and they too have nothing but good reports

Cons: Tech support not open outside business hours though once set up you shouldnt really need it.

Comments: Had it for 2 months. Never had down time or anything like that.
Very fast speeds.
Uploads and downloads are not added together to calculate consumption. They use the higher of the two.
Very good value for money.
I have three friends using them also, though not discussed, never heard any complaints.


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 broadband reviews

Company: iinet

Submitted by: Gregga

From: melbourne, WA

Date: October 9, 2004

Plan Name: 512k Lite 6 + 6 Gb/Mth

Broadband Type: ADSL

Monthly Cost: $49

Activation Time: 4 weeks

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63%


Pros: It works

Cons: Long activation wait, dynamic IP, poor support.

Comments: Overall, pretty happy (now!).
One big gripe was the length of time to activate my account (4 weeks+) when they said most connections are up within 2 weeks AT THE MOST!!!
Very poor feedback as to why they were taking so long, some emails I sent them were never answered, or if they were it was often a week later. If you just want to find an ISP with good support and you don't want to do some of the dirty work yourself (I like learnig about ADSL, but its not everyone's cup of tea) I would strongly suggest not going for this ISP.
Otherwise, it has been working OK and advertised speeds have been achieved.


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