Dodo Reviews
Dodo scores 3.5 out of 5 from 8 first-person reviewer ratings. 63% of reviewers would recommend it to a friend. Its strongest rating is customer service (3.6 out of 5). Updated 22 August 2026; plan prices on this page pull live from our database.
63% of reviews would recommend Dodo to a friend
See where Dodo ranks: reliability · customer support · most recommended
What real customers say about Dodo
Customers generally appreciate the value Dodo offers, with several reviewers noting good connection reliability and sufficient speeds for various household uses, including streaming and working from home. The initial setup process, particularly for new fibre connections, was also praised as smooth and efficient, with friendly and fast customer service technicians.
On the negative side, a recurring complaint is inconsistent connection, with some customers experiencing frequent dropouts or speeds lower than advertised. Long wait times for technical support were also mentioned, making it difficult to resolve issues promptly. With only 8 reviews so far, this picture may shift as more come in.
Summary generated 20 August 2026 from 8 verified reviews. Refreshed automatically as new reviews come in.
Rating over the last 12 months
Not enough reviews yet to show a fair 12-month rating trend for Dodo (fewer than 10 reviews in the last 36 months (this site's threshold for any trend or ranking -- see our methodology)). See the individual reviews below instead.
About Dodo Leave a Review
Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price.
read more...Dodo NBN Plans
| Name | Download Speed | Data | Cost | |
|---|---|---|---|---|
| Everyday NBN25/10 | 25 Mbps | Unlimited | $73.99 per month
$43.99 for first 6 months |
|
| Everyday NBN25 FW | 23 Mbps | Unlimited | $73.99 per month
$43.99 for first 6 months |
|
| Show more NBN plans | ||||
Dodo Broadband Reviews
- 14 August, 2026
- Islington NSW
- NBN - Residential
- NBN 100
- $89 per month
- Activation : 3 weeks
No dramas hooking up a new fibre connection
No Dramas, no dropouts
A little bit of peak hour slow down
Dod were great arranging the new fibre to the property.
Recommend to a friend : yes
- 4 August, 2026
- Queens Park WA
- NBN - Residential
- FAST NBN100/20
- $63 per month
- Activation : 1 week
Average service
Low downtime
Actual speeds way less than promised
Low downtime, Actual speeds way less than promised
Recommend to a friend : no
- 3 August, 2026
- Dee Why NSW
- Wireless - Residential
- Rebecca Viveash
- $80 per month
- Activation : 1 week
working from home
Cheaper than some
Drops out
The internet drops out constantly, to the point where I regularly have to use my phone as a hotspot just to keep working on my laptop. I work from home, so having a reliable internet connection isn't a luxury—it's essential. It's incredibly frustrating to be paying for a service that I can't depend on.
Recommend to a friend : no
- 3 July, 2026
- Pymble NSW
- NBN - Residential
- NBN 500
- $73 per month
- Activation : < 1 week
Good value
Low price
No management tools
Good value given the low price and decent connection reliability.
Recommend to a friend : yes
- 3 July, 2026
- Leichhardt NSW
- NBN - Residential
- VALUE NBN50
- $88 per month
- Activation : 1 week
Decent when it works
Very responsive to enquiries, decently fast connection
Unreliable sometimes even when theres no NBN shortage
It's a pretty solid budget internet option, it’s cheap, unlimited, and fast enough for streaming, browsing, and working from home without much hassle. Speeds are generally decent for what you pay, though it’s not the fastest out there, and occasionally I have lost network without explanation, it's usually solved within a couple of minutes but there has been 1 time where the internet was out for an entire day.
Recommend to a friend : yes
- 2 June, 2026
- CORIO VIC
- NBN - Residential
- Home Superfast
- $99 per month
- Activation : < 1 week
it works pretty good
the internet works and is pretty reliable
it doesnt exactly have the best reputation
not as cheap as I'd like (free ideally), but generally the product is good and reliable
Recommend to a friend : no
- 14 February, 2025
- Narraweena NSW
- NBN - Residential
- FTTP 100 fast
- $89 per month
- Activation : 1 week
A great savings to begin with if changing your service from another provider
easy set up from previous internet FTTC to FTTP
terrible waiting times to speak with customer service, online support is challenging to navigate
It was nice to change to a provider who set up the equipment with FTTP as part of the package, the customer service technicians were friendly and fast with their work. The connection has dropped out a few times, and I have had to give up on receiving assistance as the wait time for support has been over an hour on the phone.
Recommend to a friend : yes
- 17 January, 2025
- Mount Barker SA
- NBN - Residential
- Speed 50
- $75 per month
- Activation : < 1 week
Good value
Unlimited 50
Overseas Customer Service
Hardly any drop outs. Unlimited with sufficient speed for 3 moderate use household including gaming.
Recommend to a friend : yes
- 31 March, 2023
- Seaford VIC
- NBN - Residential
- NBN50
- $54 per month
- Activation : 1 week
Good value for money but not great customer service
Value for money
Customer service
Customer service interactions have been poor with long wait times and miscommunication. However, their pricing is the best on the market and is great value for mid range NBN plans.
Recommend to a friend : yes
- 11 March, 2023
- Collinsvale TAS
- NBN - Residential
- David
- $75 per month
- Activation : < 1 week
Customer service now terrible after 20 years with them
Must have a sense of humour to try mess me around a fourth time and expect me to fall for it.
Terrible customer service now, internet continues to drop out
Tech support is hopeless now. 1 real problem in over 20 years and they keep stuffing me around. Book nbn to check home setup, doesn't show book a second time for Wednesday only to call Tuesday, next day and say nbn can't find a fault and cancell the case.
Call to cancell they arrange another modem and nbn home visit for Monday only to call 2 days later and try to arrange another home visit further on saying no visit already booked, .asks to return a modem I received that day. I don't think I'm delivering your stock anywhere. Come collect it
Not fooling me for a forth time dodo.
Recommend to a friend : no
Where is Dodo available?
Dodo sells NBN plans and 4G home broadband, so coverage matches the NBN footprint and the mobile network its home wireless service runs on. Plans are available to households in Sydney, Newcastle, Brisbane, Melbourne, Adelaide, Perth, Canberra, and Darwin, along with regional Australia where the underlying network reaches. Enter your address on the Dodo site to confirm what's available at your premises.
Frequently asked questions about Dodo
Is Dodo any good?
Based on 8 verified reviews on Oz Broadband Reviews, Dodo is rated as okay — overall rating 3.5 out of 5. 63% of reviewers said they would recommend Dodo to a friend.
How much does Dodo's cheapest NBN plan cost?
Dodo's cheapest active NBN plan is the Everyday NBN25/10 at $43.99/month (intro price for the first 6 months, then $73.99/mth) — 25 Mbps download with unlimited data.
What plans does Dodo offer?
Dodo currently offers 8 NBN plans listed on Oz Broadband Reviews. See the full list of plans above with prices, speeds and data limits.
Where is Dodo's call centre?
Dodo's customer support is based in Overseas. Call centre location can affect support hours and accent comprehension — worth considering for your situation.
How can I contact Dodo?
You can reach Dodo by phone on 13 36 36 or online at dodo.com.au. Note that contact details can change — always double-check on Dodo's official website before signing up.
Where can I read reviews of Dodo?
You can read the 8 verified reviews of Dodo above on this page. Reviews on Oz Broadband Reviews are submitted by real Australian customers and verified via email and phone to filter out spam and fake reviews.
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