Aussie Broadband Reviews 
94% of reviews would recommend Aussie Broadband to a friend
NBN plans from $73.00/mth · Partner
What real customers say about Aussie Broadband
Customers consistently praise the Australian-based support team, highlighting their attentiveness, knowledge, and quick issue resolution. Many reviewers noted the reliability and consistent speed of their connection, often exceeding advertised rates, even during peak times. The ease of upgrading services and the proactive communication about outages were also frequently mentioned as positive aspects of their experience.
However, several reviewers expressed concern over increasing prices for the same service or noted that the plans are generally more expensive than competitors. While connection reliability was often praised, a few customers reported occasional buffering or instability during peak weekend or evening hours. Few other complaints stand out from the recent reviews.
Summary generated 1 June 2026 from 17 verified reviews. Auto-refreshed monthly.
About Aussie Broadband
Partner
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Phone : 1300 880 905
Availability : Australia Wide
Aussie Broadband started in Morwell, regional Victoria, in 2003 and is now one of the country's largest independent providers, ASX-listed since 2020. It runs its own network with all support based in
Australia, which is a big part of its reputation for service.
read more...Aussie Broadband NBN Plans
| Name | Download Speed | Data | Cost | Favourite |
|---|---|---|---|---|
| Basic - nbn 12/1 | 12 Mbps | Unlimited | $73 per month | |
| Basic Plus - nbn 25/10 | 25 Mbps | Unlimited | $79 per month | |
| Show more NBN plans | ||||
Aussie Broadband Broadband Reviews
- 4 June, 2026
- Aspley QLD
- NBN - Residential
- Fast Fibre
- $99 per month
- Activation : < 1 week
Good company. Reliable.
Easy. Relaible.
Could be cheaper and more competitive pricing
We are paying too much for internet here. It should be a lot cheaper and there are no incentives for staying with a company for a long time. They are usually quick at responding to tech faults which are rare.
Customer Rating
Recommend to a friend : yes
- 29 May, 2026
- Eltham North VIC
- NBN - Residential
- NBN Value 50
- $93 per month
- Activation : < 1 week
Great customer service but increasing charges
Amazing customer service and tech support when required, great communication when having issues and quick to send out people to fix issues
increasing cost, internet can sometimes buffer in my area
When we have experienced issue of no internet and slow internet speeds, they have been very quick to identify the issue and send out someone to fix it, usually withing a few days. At peak times the internet can have buffering issues, despite increasing the plan and paying more for a faster services.
Customer Rating
Recommend to a friend : yes
- 29 May, 2026
- Brunswick VIC
- NBN - Residential
- Value 50Mbps/20Mbps
- $93 per month
- Activation : 1 week
Aussie service
Great local customer service they make and effort to fix any technical issue, nothing is too complicated.
Price increases are not justified for the same plan.
Aussie broadband helped me sort out a technical issue required to upgrade to the NBN when 5 other companies were not interested. They also had great ongoing technical support once the connection was established,I love their attentive customer service, but the price increases for the same product over recent years leave me worried about value for money.
Customer Rating
Recommend to a friend : no
- 27 May, 2026
- Cowra NSW
- NBN - Residential
- Fast Fibre
- $99 per month
- Activation : < 1 week
All Pros, No Cons
An Australian helpdesk, staff that are knowledgeable and helpful
Nil
A good experience talking to a help desk that I could actually understand when they spoke. Whenever I've phoned them with a problem they seem genuinely invested in finding a solution to my problem rather than quickly churning my call over to meet their KPI's. I highly recommend them to all and sundry.
Customer Rating
Recommend to a friend : yes
- 27 May, 2026
- North Kellyville NSW
- NBN - Residential
- Fast Fibre
- $95 per month
- Activation : 1 week
Broadband as it should be. Reliable, Fast and with Australian support to back it up
Rock Solid Reliability, Fast transfer, Australian Helpdek and Support
Could be cheaper
I have used Aussie Broadband for the past 3 years, after migrating away from T.
The NBN performance has been spectacular, usually exceeding the "suggested night time" download rates, but never lower.
The only time I've had to call support was due to a faulty NtU - not even Aussie's issue - but they assisted in getting it replaced quickly.
Customer Rating
Recommend to a friend : yes
- 2 July, 2025
- Pascoe vale VIC
- NBN - Residential
- NBN fixed wireless fast
- $92 per month
- Activation : < 1 week
Very reliable
Fast internet for a good price, rarely increases prices, reliable connection
Big company
All five stars because for the past 3 years using Aussie broadband I have only had to call them 1 time. They were kind and able to help out quickly over the phone. The problem was a cable lucky I had a spare
Customer Rating
Recommend to a friend : yes
- 12 February, 2025
- Mordialloc VIC
- NBN - Residential
- NBN FTTC 50Mbps/20Mbps with Unlimited Da
- $89 per month
- Activation : 1 week
Reliable Service You get what you pay for
Consistent, high speed internet. Top of the line customer support. Littletono dropouts.
High price compared to competitors. Limited budgetfriendly options.
The connection is consistently fast, with minimal downtime, which is crucial for both my work-from-home needs and streaming entertainment. On the rare occasions when I've needed assistance, their team has been knowledgeable, courteous, and quick to resolve issues
However, it's important to note that this premium service comes at a premium price. The monthly fees are noticeably higher than some other providers in the area. While I believe you get what you pay for in terms of reliability and speed, it may not be the most budget-friendly option for everyone.
Customer Rating
Recommend to a friend : yes
- 17 January, 2025
- Fairfield East NSW
- NBN - Residential
- 50/25 Mbps plan
- $89 per month
- Activation : 1 week
Great company with amazing customer support
Excellent customer support, very helpful diy technical support provided on app
Quite costly
In regards to customer support, it is local so it's good to know that you're talking to someone Australian and not outsourced support. The wait time is not that long, and even if it is the support via chat in the app is very quick.
The pricing is quite expensive, possibly due to the fact that the technical support provided is of high quality.
Customer Rating
Recommend to a friend : yes
- 16 January, 2025
- St Helena VIC
- NBN - Residential
- NBN 100/20
- $95 per month
- Activation : < 1 week
Aussie broadband plans for house
Great network availability with almost no downtime. If there are downtimes, the service is resumed asap with the best customer service
Nothing, cant think of any.
Have used the same plance for 4 years now and no complaints whatsoever. We work in IT with WFH, the network handles all video calls, streaming platforms, gaming with no lagging. It's the best NBN service, hands down!
Customer Rating
Recommend to a friend : yes
- 22 October, 2024
- Glen Waverley VIC
- NBN - Residential
- NBN HFC 50Mbps/20Mbps with Unlimited Dat
- $89 per month
- Activation : 2 weeks
Great Aussie company
Reliable, good local support
no discounts
They have local reliable, good local support teams, who understand the Australian Customer, employ locals.
Customer Rating
Recommend to a friend : yes
Where is Aussie Broadband available?
Aussie Broadband sells NBN plans and 4G home broadband, so coverage matches the NBN footprint and the mobile network its home wireless service runs on. Plans are available to households in Sydney, Newcastle, Brisbane, Melbourne, Adelaide, Perth, Canberra, and Darwin, along with regional Australia where the underlying network reaches. Enter your address on the Aussie Broadband site to confirm what's available at your premises.
Frequently asked questions about Aussie Broadband
Is Aussie Broadband any good?
Based on 17 verified reviews on Oz Broadband Reviews, Aussie Broadband is well rated — overall rating 4.5 out of 5. 94% of reviewers said they would recommend Aussie Broadband to a friend.
How much does Aussie Broadband's cheapest NBN plan cost?
Aussie Broadband's cheapest active NBN plan is the Basic - nbn 12/1 at $73.00/month — 12 Mbps download with unlimited data.
What plans does Aussie Broadband offer?
Aussie Broadband currently offers 14 NBN plans listed on Oz Broadband Reviews. See the full list of plans above with prices, speeds and data limits.
Where is Aussie Broadband's call centre?
Aussie Broadband's customer support is based in Australia. Australian-based support is often a differentiator for customers who prefer onshore service.
How can I contact Aussie Broadband?
You can reach Aussie Broadband by phone on 1300 880 905 or online at aussiebroadband.com.au. Note that contact details can change — always double-check on Aussie Broadband's official website before signing up.
Where can I read reviews of Aussie Broadband?
You can read the 17 verified reviews of Aussie Broadband above on this page. Reviews on Oz Broadband Reviews are submitted by real Australian customers and verified via email and phone to filter out spam and fake reviews.
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