iinet vs activ8me - Which is the best NBN internet provider?
iinet is one of Australia's biggest broadband names, a well-established player under the TPG Telecom umbrella, often reviewed as a reliable but not always the cheapest option. activ8me, on the other hand, is a smaller, government-backed organisation focused on regional and remote NBN, often praised by users for its customer service and competitive pricing in areas with fewer choices. This comparison looks at how these two providers stack up for different types of internet users.
iinet and activ8me are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and activ8me internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iinet | activ8me |
|---|---|---|
| About |
 |
 |
| iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. | |
| Go to iinet | Go to activ8me | |
| Overall Rating | [Not enough reviews] |
3.8
activ8me has an overall rating of 3.8 out of 5 based on 5 reviews. activ8me is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.8 activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4 activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.6 activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.8 activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | Yes, activ8me does have Australian based technical support. |
| Call Centre Location | [Not enough reviews] | activ8me uses call centres based in Australia. |
| Services Offered | [Not enough reviews] | activ8me offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
activ8me - Premium 50: 29Mbps, unlimited data for $74 per month. activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
activ8me - Fibre (starting price): 50Mbps, unlimited data for $74.95 per month. activ8me - Premium 100: 50Mbps, unlimited data for $99 per month. |
| Cost of wireless broadband plan |
iinet - Home Wireless (4G): 15Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
| Read Reviews | Read reviews of iinet. | Read reviews of activ8me. |
| Go to iinet | Go to activ8me |
iinet and activ8me NBN25 plans (25Mbps download speed)
|
Premium 50
NBN - Sky Muster
29 Mb/s
Unlimited data
|
$74/mth | Go to site |
|
|
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
iinet and activ8me NBN50 plans (50Mbps download speed)
|
|
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Premium 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$99/mth | Go to site |
iinet and activ8me Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of iinet and activ8me comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: iinet and activ8me have pretty similiar ratings overall.
- Recommended: activ8me is more highly recommended than iinet.
- Reliability: iinet and activ8me have pretty similar ratings for reliability.
- Customer Service: activ8me rates higher for customer service than iinet does.
- Value for Money: iinet and activ8me have pretty similar ratings in terms of value for money.
- Technical Support: activ8me rates higher for technical support than iinet does.
How to decide between iinet and activ8me? - next steps
- Read reviews of iinet and activ8me to see what people think of these companies
- Visit the website of each company and do some of your own research - iinet and activ8me
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about iinet vs activ8me
Is iinet better than activ8me?
activ8me has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. iinet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, iinet or activ8me?
iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. activ8me's cheapest NBN50 plan is the Fibre (starting price) at $74.95/month ongoing. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, iinet or activ8me?
activ8me scores 4.0 out of 5 on customer service vs iinet's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iinet's call centre is based in Australia, the Philippines and South Africa and activ8me's is based in Australia.
What plans do iinet and activ8me offer?
iinet offers 5 NBN plans and 1 wireless plan. activ8me offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are iinet and activ8me's call centres?
iinet's customer support is based in Australia, the Philippines and South Africa. activ8me's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from iinet to activ8me (or activ8me to iinet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iinet
Stable connection with little drop outs. Whenever i need help its always some one who doesnt know and you get bounced around on the phone for 1 hour
having been with IINET for many years,I find that by not disclosing costs etc of the email change is misleading as I soon found out what it will now cost…
About activ8me
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…
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