More vs Superloop - Which is the best NBN internet provider?
Superloop and More both offer competitive NBN plans, but they appeal to slightly different users. Superloop is often praised for its reliable speeds and quick activation, though some customers report frustration with technical support and recurring price increases. On the other hand, More, backed by CommBank, focuses on bundling value and customer service, with its pricing often slightly higher than Superloop's entry-level plans.
NBN plans from $78.00/mth · Partner
NBN plans from $72.00/mth · Partner
More and Superloop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and Superloop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | Superloop |
|---|---|---|
| About |
Partner |
 Partner |
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson, the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | Superloop is an ASX-listed Australian telco founded in 2014 by Bevan Slattery. It owns metropolitan fibre networks nationwide and runs its own fixed wireless service in parts of Adelaide, alongside nbn plans everywhere. Now one of the bigger challengers to the major telcos, it also owns Exetel. | |
| Go to More | Go to Superloop | |
| Overall Rating | [Not enough reviews] |
4.3
Superloop has an overall rating of 4.3 out of 5 based on 15 reviews. Superloop is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 87% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.5 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.1 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4.1 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.1 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.4 Superloop's technical support is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | Yes, Superloop does have Australian based technical support. |
| Call Centre Location | [Not enough reviews] | Superloop uses call centres based in Australia. |
| Services Offered | [Not enough reviews] | Superloop offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $78 per month. |
Superloop - Everyday: 25Mbps, unlimited data for $72 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $95 per month. |
Superloop - Extra Value: 50Mbps, unlimited data for $85 per month. Superloop - Fixed Wireless Plus: 50Mbps, unlimited data for $89 per month. |
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
|
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
| Read Reviews | Read reviews of More. | Read reviews of Superloop. |
| Go to More | Go to Superloop |
More and Superloop NBN25 plans (25Mbps download speed)
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$45 for first 6 months |
Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth | Go to site |
More and Superloop NBN50 plans (50Mbps download speed)
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth
$65 for first 6 months |
Go to site |
|
|
Fixed Wireless Plus
NBN - Fixed Wireless
50 Mb/s
Unlimited data
|
$89/mth
$75 for first 6 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
More and Superloop Ultrafast plans (>100Mbps download speed)
|
|
Home Fast
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$95/mth
$79 for first 6 months |
Go to site |
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$69 for first 6 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$75 for first 6 months |
Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$105/mth
$89 for first 6 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$109/mth
$79 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$129/mth | Go to site |
Summary of More and Superloop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than Superloop does.
- Recommended: More is more highly recommended than Superloop.
- Reliability: More rates higher for reliability than Superloop does.
- Customer Service: More rates higher for customer service than Superloop does.
- Value for Money: More rates higher for value for money than Superloop does.
- Technical Support: More rates higher for technical support than Superloop does.
How to decide between More and Superloop? - next steps
- Read reviews of More and Superloop to see what people think of these companies
- Visit the website of each company and do some of your own research - More and Superloop
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs Superloop
Is More better than Superloop?
Superloop has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4.3 out of 5. More has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, More or Superloop?
More's cheapest NBN50 plan is the Value Plus at $95/month ongoing. Superloop's cheapest NBN50 plan is the Extra Value at $65/month intro for 6 months, then $85/month. Superloop is cheaper on the ongoing price after any intro period ends.
Which has better customer service, More or Superloop?
More scores 5.0 out of 5 on customer service vs Superloop's 4.1, based on verified reviews on Oz Broadband Reviews. If onshore support matters, More's call centre is based in Australia and Superloop's is based in Australia.
What plans do More and Superloop offer?
More offers 4 NBN plans and 3 wireless plans. Superloop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are More and Superloop's call centres?
More's customer support is based in Australia. Superloop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to Superloop (or Superloop to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
Signed up to More NBN due to a Commonwealth Bank discount offer (35% off my bill). Connection has been stable and reliable, and speeds are as advertised.…
About Superloop
Reliable connection. Good speeds. Customer support can take a while to talk to
No changes - everything's been rock solid and fast!
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