SkyMesh vs Optus - Which is the best NBN internet provider?
OptusNet is a big player, offering a more integrated service with physical stores and often reliable connections once set up, though real reviews highlight frustrations with their customer service and pricing. SkyMesh, on the other hand, typically appeals to those seeking more budget-friendly NBN plans, often without the same level of support infrastructure as OptusNet. Ultimately, OptusNet suits those who value a comprehensive package and in-person assistance, while SkyMesh is often chosen for its competitive pricing.
SkyMesh and Optus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SkyMesh and Optus internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | SkyMesh | Optus |
|---|---|---|
| About |
 |
 |
| SkyMesh are an Internet Service Provider specialising in the provision of secure, high speed broadband Internet in areas where traditional broadband is unavailable or other technology limitations make traditional broadband prohibitively expensive. They use a combination of technologies including satellite, wireless and fibre to provide affordable, secure and reliable Broadband Internet and Premium Voice Services (VoIP). | Optus is Australia's second-largest telco, owned by Singapore's Singtel. It sells nbn and 5G home internet, often bundled with mobile and entertainment, all backed by its own nationwide mobile network. | |
| Go to SkyMesh | Go to Optus | |
| Overall Rating | [Not enough reviews] |
3.9
Optus has an overall rating of 3.9 out of 5 based on 9 reviews. Optus is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 67% of people who have written reviews on this site would recommend Optus to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.1 Optus's reliability is rated as very good by our users. Optus has an overall rating of 4.1 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.8 Optus's customer service is rated as good by our users. Optus has an overall rating of 3.8 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.8 Optus is rated as good for value for money by our users. Optus has an overall rating of 3.8 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.7 Optus's technical support is rated as good by our users. Optus has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Optus uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Optus uses call centres based in Australia, India and Philippines. |
| Services Offered | [Not enough reviews] | Optus offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
SkyMesh - Ultra25: 25Mbps, unlimited data for $69.95 per month. SkyMesh - Ultra25: 25Mbps, unlimited data for $69.95 per month. SkyMesh - Ultra25: 25Mbps, unlimited data for $69.95 per month. |
Optus - Basic: 25Mbps, unlimited data for $79 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
SkyMesh - Ultra50: 50Mbps, unlimited data for $89.95 per month. SkyMesh - Ultra50: 50Mbps, unlimited data for $89.95 per month. SkyMesh - Ultra50: 50Mbps, unlimited data for $89.95 per month. |
Optus - Everyday: 50Mbps, unlimited data for $95 per month. |
| Cost of wireless broadband plan |
Optus - Everyday Basic 4G (4G): 14Mbps, unlimited data for $59 per month. |
|
| Contact Details |
SkyMesh's phone number is: 1300 759 637 and website is: skymesh.net.au |
Optus's phone number is: 1300 300 693 and website is: optus.com.au |
| Read Reviews | Read reviews of SkyMesh. | Read reviews of Optus. |
| Go to SkyMesh | Go to Optus |
SkyMesh and Optus NBN25 plans (25Mbps download speed)
|
Ultra25
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$69.95/mth
$59.95 for first 6 months |
Go to site |
|
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Ultra25
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$69.95/mth
$59.95 for first 6 months |
Go to site |
|
|
Ultra25
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$69.95/mth
$59.95 for first 6 months |
Go to site |
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79/mth | Go to site |
SkyMesh and Optus NBN50 plans (50Mbps download speed)
|
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Ultra50
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$89.95/mth
$74.95 for first 6 months |
Go to site |
|
|
Ultra50
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$89.95/mth
$74.95 for first 6 months |
Go to site |
|
|
Ultra50
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$89.95/mth
$74.95 for first 6 months |
Go to site |
|
|
Everyday
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
SkyMesh and Optus Ultrafast plans (>100Mbps download speed)
|
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Fast 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$79 for first 12 months |
Go to site |
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Fast 100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99/mth
$79 for first 12 months |
Go to site |
|
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Ultra100
NBN - Sky Muster
100 Mb/s
Unlimited data
|
$109.95/mth
$99.95 for first 6 months |
Go to site |
|
|
Ultra100
NBN - Sky Muster
100 Mb/s
Unlimited data
|
$109.95/mth
$99.95 for first 6 months |
Go to site |
|
|
Ultra100
NBN - Sky Muster
100 Mb/s
Unlimited data
|
$109.95/mth
$99.95 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$129/mth
$109 for first 12 months |
Go to site |
Summary of SkyMesh and Optus comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Optus rates higher overall than SkyMesh does.
- Recommended: Optus is more highly recommended than SkyMesh.
- Reliability: Optus rates higher for reliability than SkyMesh does.
- Customer Service: Optus rates higher for customer service than SkyMesh does.
- Value for Money: Optus rates higher for value for money than SkyMesh does.
- Technical Support: Optus rates higher for technical support than SkyMesh does.
How to decide between SkyMesh and Optus? - next steps
- Read reviews of SkyMesh and Optus to see what people think of these companies
- Visit the website of each company and do some of your own research - SkyMesh and Optus
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about SkyMesh vs Optus
Is SkyMesh better than Optus?
Optus has 9 verified reviews on Oz Broadband Reviews and an overall rating of 3.9 out of 5. SkyMesh has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, SkyMesh or Optus?
SkyMesh's cheapest NBN50 plan is the Ultra50 at $74.95/month intro for 6 months, then $89.95/month. Optus's cheapest NBN50 plan is the Everyday at $95/month ongoing. SkyMesh is cheaper on the ongoing price after any intro period ends.
What plans do SkyMesh and Optus offer?
SkyMesh offers 9 NBN plans. Optus offers 5 NBN plans and 4 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are SkyMesh and Optus's call centres?
SkyMesh's customer support is based in Australia. Optus's customer support is based in Australia, India and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from SkyMesh to Optus (or Optus to SkyMesh)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About SkyMesh
Customer service is worse than Telstra. Tried calling, tried callback service, tried email. No response. Poor speed and latency, Service keeps dropping…
About Optus
Reliable enough, but had plenty of issues with technical support throughout the years. Also never told if theres a better price on a current plan, happy…
Optus is a well oiled machine, they have reliable communication, setting up was easy, though there has been a price increase while having it, it is reliable.
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