Exetel Internet Provider Information

Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons

Exetel is an Australian internet service provider. Exetel provides broadband NBN plans that enable Australian's to access the internet. Below is some more information on Exetel to help you choose the best broadband internet provider for you.


About Exetel

Exetel launched its first broadband service in 2004 and built a name as a low-cost, no-frills ISP. Since 2021 it has been owned by ASX-listed Superloop, which runs the network behind it, while Exetel continues as its own value-focused brand.

Exetel Rating

Exetel scores a rating of 4.2 out of 5 based on 4 reviews submitted by users of Oz Broadband Reviews in the last 24 months. All reviews are manually verified to ensure only high quality reviews are listed on this website. You can read the reviews of Exetel here. You can also write a review of Exetel if you are interested.

How to contact Exetel

Exetel's phone number is: 13 39 38 and website is: exetel.com.au

Exetel NBN plans

Exetel's NBN plans are listed here.

Exetel Wireless broadband plans

Exetel's wireless broadband plans are listed here.

Is Exetel good?

Exetel is a very good broadband internet provider according to reviews submitted to this site. Exetel has an overall rating of 4.2 out of 5 based on 4 reviews submitted by users of this site over the last 24 months.

We recommend reading the reviews of Exetel before making a decision. You can read the reviews here.

Is Exetel reliable?

Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.5 out of 5 for reliability based on 4 reviews submitted by users of this site over the last 24 months.

Does Exetel have good customer service?

Exetel's customer service is rated as excellent by users who have submitted reviews to this site. Exetel has an overall rating of 4.8 out of 5 for customer service based on 4 reviews submitted by users of this site over the last 24 months.

Does Exetel have Australian based technical support?

No, Exetel uses a mix of Australian based and overseas call centres for technical support.

Read our blog post on which broadband companies have Australian based technical support for more information.

Where are Exetel's call centres located?

Exetel uses call centres based in Australia and Sri Lanka.

Does Exetel have good technical support?

Exetel's technical support is rated as excellent by users who have submitted reviews to this site. Exetel has an overall rating of 4.5 out of 5 for technical support based on 4 reviews submitted by users of this site over the last 24 months.

Is Exetel good value for money?

Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for value for money based on 4 reviews submitted by users of this site over the last 24 months.

Would you recommend Exetel to a friend?

75% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.

What services does Exetel provide?

Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.

How do I know if Exetel has an outage?

The first step is to check if there is an NBN outage in you area by visting this link.

If there is no NBN outage then the next step is to check if your internet service provider has an outage. Check if Exetel has an outage or is experiencing network issues by clicking here.

How do test the internet connection speed of Exetel?

If you are using Exetel as an internet provider, you can head to our internet speed test to see how fast your Exetel internet connection is.

How does Exetel compare with other broadband internet providers?

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