iinet Internet Provider Information

iinet broadband NBN, wireless and adsl internet reviews and plan comparisons

iinet is an Australian internet service provider. iinet provides broadband NBN plans that enable Australian's to access the internet. Below is some more information on iinet to help you choose the best broadband internet provider for you.


About iinet

iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service.

iinet Rating

iinet scores a rating of 3.6 out of 5 based on 4 reviews submitted by users of Oz Broadband Reviews in the last 24 months. All reviews are manually verified to ensure only high quality reviews are listed on this website. You can read the reviews of iinet here. You can also write a review of iinet if you are interested.

How to contact iinet

iinet's phone number is: 13 19 17 and website is: iinet.net.au

iinet NBN plans

iinet's NBN plans are listed here.

iinet Wireless broadband plans

iinet's wireless broadband plans are listed here.

Is iinet good?

iinet is a good broadband internet provider according to reviews submitted to this site. iinet has an overall rating of 3.6 out of 5 based on 4 reviews submitted by users of this site over the last 24 months.

We recommend reading the reviews of iinet before making a decision. You can read the reviews here.

Is iinet reliable?

iinet's reliability is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.8 out of 5 for reliability based on 4 reviews submitted by users of this site over the last 24 months.

Does iinet have good customer service?

iinet's customer service is rated as ok by users who have submitted reviews to this site. iinet has an overall rating of 3.3 out of 5 for customer service based on 4 reviews submitted by users of this site over the last 24 months.

Does iinet have Australian based technical support?

No, iinet uses a mix of Australian based and overseas call centres for technical support.

Read our blog post on which broadband companies have Australian based technical support for more information.

Where are iinet's call centres located?

iinet uses call centres based in Australia, Philippines and South Africa.

Does iinet have good technical support?

iinet's technical support is rated as ok by users who have submitted reviews to this site. iinet has an overall rating of 3.3 out of 5 for technical support based on 4 reviews submitted by users of this site over the last 24 months.

Is iinet good value for money?

iinet is rated as good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 3.8 out of 5 for value for money based on 4 reviews submitted by users of this site over the last 24 months.

Would you recommend iinet to a friend?

75% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.

What services does iinet provide?

iinet offers a range of broadband and internet related services including NBN and 5G internet plans.

How do I know if iinet has an outage?

The first step is to check if there is an NBN outage in you area by visting this link.

If there is no NBN outage then the next step is to check if your internet service provider has an outage. Check if iinet has an outage or is experiencing network issues by clicking here.

How do test the internet connection speed of iinet?

If you are using iinet as an internet provider, you can head to our internet speed test to see how fast your iinet internet connection is.

How does iinet compare with other broadband internet providers?

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