Dodo Reviews Dodo broadband NBN, wireless and adsl internet reviews and plan comparisons

[Not enough reviews for star rating]

67% of reviews would recommend Dodo to a friend

Average customer review

Customer Service :
4
Tech Support :
4
Realibility :
3.7
Value :
3.7

About Dodo Leave a Review

Web : dodo.com.au

Services : NBN,4G

Call centre location: Overseas

Phone : 13 36 36

Availability : Australia Wide

Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price.

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Dodo NBN Plans

Name Download Speed Data Cost Favourite
nbn25 25 Mbps Unlimited $71.99 per month
$41.99 for first 6 months
nbn50 50 Mbps Unlimited $85.99 per month
$55.99 for first 6 months
nbn100 100 Mbps Unlimited $92.99 per month
$62.99 for first 6 months
nbn500 500 Mbps Unlimited $92.99 per month
$62.99 for first 6 months
nbn700 700 Mbps Unlimited $99.99 per month
$69.99 for first 6 months
nbn840 840 Mbps Unlimited $109.99 per month
$79.99 for first 6 months
Show more NBN plans

Dodo Broadband Reviews

Aidan
  1. 2 June, 2026
  2. CORIO VIC
  3. NBN - Residential
  4. Home Superfast
  5. $99 per month
  6. Activation : < 1 week

it works pretty good

the internet works and is pretty reliable

it doesnt exactly have the best reputation

not as cheap as I'd like (free ideally), but generally the product is good and reliable

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

3

Recommend to a friend : no

Shelly
  1. 14 February, 2025
  2. Narraweena NSW
  3. NBN - Residential
  4. FTTP 100 fast
  5. $89 per month
  6. Activation : 1 week

A great savings to begin with if changing your service from another provider

easy set up from previous internet FTTC to FTTP

terrible waiting times to speak with customer service, online support is challenging to navigate

It was nice to change to a provider who set up the equipment with FTTP as part of the package, the customer service technicians were friendly and fast with their work. The connection has dropped out a few times, and I have had to give up on receiving assistance as the wait time for support has been over an hour on the phone.

Customer Rating

Customer Service:

2

Tech Support:

2

Relibility:

2

Value:

3

Recommend to a friend : yes

Angela
  1. 17 January, 2025
  2. Mount Barker SA
  3. NBN - Residential
  4. Speed 50
  5. $75 per month
  6. Activation : < 1 week

Good value

Unlimited 50

Overseas Customer Service

Hardly any drop outs. Unlimited with sufficient speed for 3 moderate use household including gaming.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

4

Value:

5

Recommend to a friend : yes

Beau
  1. 31 March, 2023
  2. Seaford VIC
  3. NBN - Residential
  4. NBN50
  5. $54 per month
  6. Activation : 1 week

Good value for money but not great customer service

Value for money

Customer service

Customer service interactions have been poor with long wait times and miscommunication. However, their pricing is the best on the market and is great value for mid range NBN plans.

Customer Rating

Customer Service:

3

Tech Support:

3

Relibility:

4

Value:

5

Recommend to a friend : yes

David
  1. 11 March, 2023
  2. Collinsvale TAS
  3. NBN - Residential
  4. David
  5. $75 per month
  6. Activation : < 1 week

Customer service now terrible after 20 years with them

Must have a sense of humour to try mess me around a fourth time and expect me to fall for it.

Terrible customer service now, internet continues to drop out

Tech support is hopeless now. 1 real problem in over 20 years and they keep stuffing me around. Book nbn to check home setup, doesn't show book a second time for Wednesday only to call Tuesday, next day and say nbn can't find a fault and cancell the case.
Call to cancell they arrange another modem and nbn home visit for Monday only to call 2 days later and try to arrange another home visit further on saying no visit already booked, .asks to return a modem I received that day. I don't think I'm delivering your stock anywhere. Come collect it
Not fooling me for a forth time dodo.

Customer Rating

Customer Service:

1

Tech Support:

1

Relibility:

1

Value:

1

Recommend to a friend : no

Rebecca
  1. 9 March, 2023
  2. Warnbro WA
  3. NBN - Residential
  4. Not sure
  5. $85 per month
  6. Activation : < 1 week

Its great and friendly

Understanding

Hard to understand the accent of some of the people that you talk with on phone

Dodo is a great company just if you need to talk with someone on the phone there is a communication barrier of the Asian or Indian people that talk on phone

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

5

Recommend to a friend : yes

Yee
  1. 3 August, 2022
  2. St Leonards NSW
  3. NBN - Residential
  4. 50 Mbps
  5. $75 per month
  6. Activation : 2 weeks

Cheaper than most other options, but not always stable

Cheaper monthly fee, easy to install

Customer Services waiting time is long online. Sometimes the connection isnt stable.

Especially at night, the connection isn't too stable. It might be difficult to hold stable virtual videos meetings where there are over 3-4 parties and you need to share screen. It is an occasional problem. It connects better on some devices other some others, not sure why.

Customer Rating

Customer Service:

3

Tech Support:

4

Relibility:

3

Value:

3

Recommend to a friend : yes

Theresa
  1. 7 April, 2022
  2. Lalor Park NSW
  3. NBN - Residential
  4. 50mps
  5. $75 per month
  6. Activation : 1 week

Good company

Easy to deal with

Prices are getting dearer

Dodo are good and direct but the pricing is a bit dear

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

3

Recommend to a friend : yes

Chelsea
  1. 24 January, 2022
  2. MCLAREN VALE SA
  3. NBN - Residential
  4. Chelsea Chamberlain
  5. $75 per month
  6. Activation : < 1 week

Mostly good

Value for money

I didnt like the upgraded modem I was supplied

I've been with Dodo for over 7 years, mostly good. I asked for an upgraded modem, however I though the replacement wasnt as good as the original supplied

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

4

Value:

3

Recommend to a friend : yes

Rebecca
  1. 16 January, 2022
  2. Firle SA
  3. Wireless - Residential
  4. Rebecca Burdon
  5. $13 per month
  6. Activation : 1 week

Setting up wifi at home

easy to set up modem, cheap rate month to month no fixed contract, the first 6 months at a reduced rate

Live msging would be useful, took a couple of days to get back to me via email

Overall would recommend

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

5

Value:

5

Recommend to a friend : yes

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Where is Dodo available?

Dodo sells NBN plans and 4G home broadband, so coverage matches the NBN footprint and the mobile network its home wireless service runs on. Plans are available to households in Sydney, Newcastle, Brisbane, Melbourne, Adelaide, Perth, Canberra, and Darwin, along with regional Australia where the underlying network reaches. Enter your address on the Dodo site to confirm what's available at your premises.

Frequently asked questions about Dodo

Is Dodo any good?

Dodo has fewer than 5 reviews on Oz Broadband Reviews so we don't yet show an aggregate rating. You can read the individual reviews above to form your own view.

How much does Dodo's cheapest NBN plan cost?

Dodo's cheapest active NBN plan is the nbn25 at $41.99/month (intro price for the first 6 months, then $71.99/mth) — 25 Mbps download with unlimited data.

What plans does Dodo offer?

Dodo currently offers 6 NBN plans listed on Oz Broadband Reviews. See the full list of plans above with prices, speeds and data limits.

Where is Dodo's call centre?

Dodo's customer support is based in Overseas. Call centre location can affect support hours and accent comprehension — worth considering for your situation.

How can I contact Dodo?

You can reach Dodo by phone on 13 36 36 or online at dodo.com.au. Note that contact details can change — always double-check on Dodo's official website before signing up.

Where can I read reviews of Dodo?

You can read the 3 verified reviews of Dodo above on this page. Reviews on Oz Broadband Reviews are submitted by real Australian customers and verified via email and phone to filter out spam and fake reviews.