activ8me vs Optus - Which is the best NBN internet provider?
Optus is a major player offering comprehensive NBN plans often praised for reliable communication and easy setup, though some reviews mention frustrating customer service experiences and occasional dropouts. On the other hand, activ8me is a smaller provider, typically offering more budget-friendly options, appealing to those prioritising lower costs over extensive features. Ultimately, Optus suits families needing a broad package, while activ8me is often a better fit for those seeking a cheaper, no-frills connection.
NBN plans from $59.00/mth · Partner
activ8me and Optus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of activ8me and Optus internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | activ8me | Optus |
|---|---|---|
| About |
 Partner |
 |
| activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. | Optus is Australia's second-largest telco, owned by Singapore's Singtel. It sells nbn and 5G home internet, often bundled with mobile and entertainment, all backed by its own nationwide mobile network. | |
| Go to activ8me | Go to Optus | |
| Overall Rating |
3.8
activ8me has a overall rating of 3.8 out of 5 based on 5 reviews. activ8me is a good broadband internet provider according to our users. |
3.9
Optus has an overall rating of 3.9 out of 5 based on 9 reviews. Optus is a good broadband internet provider according to our users. |
| Recommended | 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. | 67% of people who have written reviews on this site would recommend Optus to their friends as a broadband internet provider. |
| Reliability |
3.8 activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability. |
4.1 Optus's reliability is rated as very good by our users. Optus has an overall rating of 4.1 out of 5 for reliability. |
| Customer Service |
4 activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service. |
3.8 Optus's customer service is rated as good by our users. Optus has an overall rating of 3.8 out of 5 for customer service. |
| Value for Money |
3.6 activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money. |
3.8 Optus is rated as good for value for money by our users. Optus has an overall rating of 3.8 out of 5 for value for money. |
| Technical Support |
3.8 activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support. |
3.7 Optus's technical support is rated as good by our users. Optus has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | Yes, activ8me does have Australian based technical support. | No, Optus uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | activ8me uses call centres based in Australia. | Optus uses call centres based in Australia, India and Philippines. |
| Services Offered | activ8me offers a range of broadband and internet related services including NBN internet plans. | Optus offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
activ8me - Premium 50: 29Mbps, unlimited data for $74 per month. activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month. |
Optus - Basic: 25Mbps, unlimited data for $79 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
activ8me - Fibre (starting price): 50Mbps, unlimited data for $69.95 per month. activ8me - Premium 100: 50Mbps, unlimited data for $99 per month. |
|
| Cost of wireless broadband plan |
Optus - Everyday Basic 4G (4G): 14Mbps, unlimited data for $39 per month. |
|
| Contact Details |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
Optus's phone number is: 1300 300 693 and website is: optus.com.au |
| Read Reviews | Read reviews of activ8me. | Read reviews of Optus. |
| Go to activ8me | Go to Optus |
activ8me and Optus NBN25 plans (25Mbps download speed)
|
Premium 50
NBN - Sky Muster
29 Mb/s
Unlimited data
|
$74/mth | Go to site |
|
|
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79/mth | Go to site |
activ8me and Optus NBN50 plans (50Mbps download speed)
|
|
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$69.95/mth | Go to site |
|
|
Premium 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$99/mth | Go to site |
activ8me and Optus Ultrafast plans (>100Mbps download speed)
|
|
Fast 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Fast 100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$109/mth | Go to site |
Summary of activ8me and Optus comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: activ8me and Optus have pretty similiar ratings overall.
- Recommended: activ8me is more highly recommended than Optus.
- Reliability: Optus rates higher for reliability than activ8me does.
- Customer Service: activ8me and Optus have pretty similar ratings for customer service.
- Value for Money: activ8me and Optus have pretty similar ratings in terms of value for money.
- Technical Support: activ8me and Optus have pretty similar ratings in terms of technical support.
How to decide between activ8me and Optus? - next steps
- Read reviews of activ8me and Optus to see what people think of these companies
- Visit the website of each company and do some of your own research - activ8me and Optus
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about activ8me vs Optus
Is activ8me better than Optus?
On Oz Broadband Reviews activ8me rates 3.8 out of 5 from 5 reviews and Optus rates 3.9 from 9 reviews. On recommend-to-a-friend, 80% of activ8me reviewers said they'd recommend the provider, vs 67% for Optus. Read the full reviews above to form your own view.
Which is cheaper for NBN25, activ8me or Optus?
activ8me's cheapest NBN25 plan is the Premium 50 at $74/month ongoing. Optus's cheapest NBN25 plan is the Basic at $79/month ongoing. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, activ8me or Optus?
activ8me scores 4.0 out of 5 on customer service vs Optus's 3.8, based on verified reviews on Oz Broadband Reviews. If onshore support matters, activ8me's call centre is based in Australia and Optus's is based in Australia, India and the Philippines.
What plans do activ8me and Optus offer?
activ8me offers 5 NBN plans. Optus offers 4 NBN plans and 4 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are activ8me and Optus's call centres?
activ8me's customer support is based in Australia. Optus's customer support is based in Australia, India and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from activ8me to Optus (or Optus to activ8me)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About activ8me
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…
About Optus
Reliable enough, but had plenty of issues with technical support throughout the years. Also never told if theres a better price on a current plan, happy…
Optus is a well oiled machine, they have reliable communication, setting up was easy, though there has been a price increase while having it, it is reliable.
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