Kogan Internet vs TPG - Which is the best NBN internet provider?
TPG is a well-established player in the Australian NBN market, often praised by customers for reliable connections and good customer service when issues arise. Kogan Internet, on the other hand, is known for its aggressive pricing, appealing to budget-conscious users looking for a no-frills internet service. While TPG customers value consistent speeds and ease of setup, Kogan Internet’s focus is squarely on affordability, with its Bronze plan being significantly cheaper. Ultimately, TPG suits those who prioritise a stable connection and support, whereas Kogan Internet is for those who want to save a few bucks each month.
Kogan Internet and TPG are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Kogan Internet and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Kogan Internet | TPG |
|---|---|---|
| About |
 |
 |
| Kogan Internet is the broadband arm of online retailer Kogan.com, reselling nbn plans with Kogan's trademark value pricing. It suits bargain-hunters already in the Kogan ecosystem. | TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. | |
| Go to Kogan Internet | Go to TPG | |
| Overall Rating | [Not enough reviews] |
4
TPG has an overall rating of 4 out of 5 based on 13 reviews. TPG is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 85% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.2 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | TPG uses call centres based in Australia, India and Philippines. |
| Services Offered | [Not enough reviews] | TPG offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.9 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.9 per month. |
TPG - NBN50: 50Mbps, unlimited data for $84.99 per month. |
| Cost of wireless broadband plan |
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.9 per month. |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
| Contact Details |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
| Read Reviews | Read reviews of Kogan Internet. | Read reviews of TPG. |
| Go to Kogan Internet | Go to TPG |
Kogan Internet and TPG NBN25 plans (25Mbps download speed)
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.9/mth
$58.9 for first 12 months |
Go to site |
Kogan Internet and TPG NBN50 plans (50Mbps download speed)
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.9/mth
$69.9 for first 12 months |
Go to site |
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.99/mth
$64.99 for first 6 months |
Go to site |
Kogan Internet and TPG Ultrafast plans (>100Mbps download speed)
|
|
Gold
NBN - Fixed Line
99 Mb/s
Unlimited data
|
$85.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.9/mth
$84.9 for first 12 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$64.99 for first 6 months |
Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.9/mth
$94.9 for first 12 months |
Go to site |
Summary of Kogan Internet and TPG comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Kogan Internet and TPG have pretty similiar ratings overall.
- Recommended: TPG is more highly recommended than Kogan Internet.
- Reliability: TPG rates higher for reliability than Kogan Internet does.
- Customer Service: TPG rates higher for customer service than Kogan Internet does.
- Value for Money: TPG rates higher for value for money than Kogan Internet does.
- Technical Support: Kogan Internet and TPG have pretty similar ratings in terms of technical support.
How to decide between Kogan Internet and TPG? - next steps
- Read reviews of Kogan Internet and TPG to see what people think of these companies
- Visit the website of each company and do some of your own research - Kogan Internet and TPG
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Kogan Internet vs TPG
Is Kogan Internet better than TPG?
TPG has 13 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Kogan Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Kogan Internet or TPG?
Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month. TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. Kogan Internet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Kogan Internet or TPG?
TPG scores 4.1 out of 5 on customer service vs Kogan Internet's 3.5, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Kogan Internet's call centre is based in Australia and TPG's is based in Australia, India and the Philippines.
What plans do Kogan Internet and TPG offer?
Kogan Internet offers 5 NBN plans and 1 wireless plan. TPG offers 2 NBN plans, 2 fibre plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Kogan Internet and TPG's call centres?
Kogan Internet's customer support is based in Australia. TPG's customer support is based in Australia, India and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Kogan Internet to TPG (or TPG to Kogan Internet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Kogan Internet
I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house
Broadband is getting pricer per year. I like the promotions but they only seem to last 6 months, so I keep switching.
About TPG
Connection always dropping out
Every time I've called them, they've been helpful. Rare to have an outage. However, $80pm is highway robbery, especially since they are charging $20 more…
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