Tangerine vs Aussie Broadband - Which is the best NBN internet provider?
Tangerine often comes in cheaper, making it a good option if budget is your main driver. Aussie Broadband, on the other hand, is consistently praised by reviewers for its reliable performance and top-notch Australian customer support, making it ideal for those who prioritise quality service and don't mind paying a bit more.
NBN plans from $69.90/mth · Partner
NBN plans from $73.00/mth · Partner
Tangerine and Aussie Broadband are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Aussie Broadband internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Tangerine | Aussie Broadband |
|---|---|---|
| About |
 Partner |
 Partner |
| Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2014 by brothers Andrew and Richard Branson. Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards. | Aussie Broadband started in Morwell, regional Victoria, in 2003 and is now one of the country's largest independent providers, ASX-listed since 2020. It runs its own network with all support based in Australia, which is a big part of its reputation for service. | |
| Go to Tangerine | Go to Aussie Broadband | |
| Overall Rating |
3.6
Tangerine has a overall rating of 3.6 out of 5 based on 5 reviews. Tangerine is a good broadband internet provider according to our users. |
4.5
Aussie Broadband has an overall rating of 4.5 out of 5 based on 17 reviews. Aussie Broadband is an excellent broadband internet provider according to our users. |
| Recommended | 60% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | 94% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider. |
| Reliability |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
4.3 Aussie Broadband's reliability is rated as very good by our users. Aussie Broadband has an overall rating of 4.3 out of 5 for reliability. |
| Customer Service |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
4.9 Aussie Broadband's customer service is rated as excellent by our users. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service. |
| Value for Money |
3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money. |
3.9 Aussie Broadband is rated as good for value for money by our users. Aussie Broadband has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support |
3.8 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.8 out of 5 for technical support. |
4.8 Aussie Broadband's technical support is rated as excellent by our users. Aussie Broadband has an overall rating of 4.8 out of 5 for technical support. |
| Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | Yes, Aussie Broadband does have Australian based technical support. |
| Call Centre Location | Tangerine uses call centres based in Australia and Philippines. | Aussie Broadband uses call centres based in Australia. |
| Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Value: 25Mbps, unlimited data for $69.9 per month. |
Aussie Broadband - Basic Plus - nbn 25/10: 25Mbps, unlimited data for $79 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month. |
Aussie Broadband - Value - nbn 50/20: 50Mbps, unlimited data for $93 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
Aussie Broadband - Regular 25GB (): 100Mbps, unlimited data for $25 per month. |
| Contact Details |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
Aussie Broadband's phone number is: 1300 880 905 and website is: aussiebroadband.com.au |
| Read Reviews | Read reviews of Tangerine. | Read reviews of Aussie Broadband. |
| Go to Tangerine | Go to Aussie Broadband |
Tangerine and Aussie Broadband NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.9/mth
$44.9 for first 6 months |
Go to site |
|
Basic Plus - nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79/mth | Go to site |
Tangerine and Aussie Broadband NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Value - nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$93/mth | Go to site |
Tangerine and Aussie Broadband Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Plus - nbn 100/20
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$93/mth | Go to site |
|
|
Fast - nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Fast Fibre - nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Fixed Wireless Fast - nbn 250/20
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
|
Superfast Pro - nbn 250/100
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
|
Fast plus - nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
|
Fixed Wireless Superfast - nbn 400/40
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$119/mth | Go to site |
|
|
Superfast Fibre - nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth | Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$119.9/mth
$94.9 for first 6 months |
Go to site |
|
|
Ultrafast Fibre - nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth | Go to site |
|
|
Turbofast Pro - nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
Ultrafast Pro - nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$150/mth | Go to site |
|
|
Hyperfast HFC - nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$189/mth | Go to site |
|
|
Hyperfast - nbn 2000/200
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$189/mth | Go to site |
|
|
Hyperfast Pro - nbn 2000/500
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$220/mth | Go to site |
Summary of Tangerine and Aussie Broadband comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Aussie Broadband rates higher overall than Tangerine does.
- Recommended: Aussie Broadband is more highly recommended than Tangerine.
- Reliability: Tangerine and Aussie Broadband have pretty similar ratings for reliability.
- Customer Service: Aussie Broadband rates higher for customer service than Tangerine does.
- Value for Money: Aussie Broadband rates higher for value for money than Tangerine does.
- Technical Support: Aussie Broadband rates higher for technical support than Tangerine does.
How to decide between Tangerine and Aussie Broadband? - next steps
- Read reviews of Tangerine and Aussie Broadband to see what people think of these companies
- Visit the website of each company and do some of your own research - Tangerine and Aussie Broadband
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Tangerine vs Aussie Broadband
Is Tangerine better than Aussie Broadband?
On Oz Broadband Reviews Tangerine rates 3.6 out of 5 from 5 reviews and Aussie Broadband rates 4.5 from 17 reviews. On recommend-to-a-friend, 94% of Aussie Broadband reviewers said they'd recommend the provider, vs 60% for Tangerine. On individual metrics, Aussie Broadband wins on customer service (4.9 vs 3.0) and value for money (3.9 vs 3.4) and tech support (4.8 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Tangerine or Aussie Broadband?
Tangerine's cheapest NBN50 plan is the Value Plus at $59.90/month intro for 6 months, then $84.90/month. Aussie Broadband's cheapest NBN50 plan is the Value - nbn 50/20 at $93/month ongoing. Tangerine is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Tangerine or Aussie Broadband?
Aussie Broadband scores 4.9 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Tangerine's call centre is based in Australia and the Philippines and Aussie Broadband's is based in Australia.
What plans do Tangerine and Aussie Broadband offer?
Tangerine offers 7 NBN plans and 3 wireless plans. Aussie Broadband offers 17 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Tangerine and Aussie Broadband's call centres?
Tangerine's customer support is based in Australia and the Philippines. Aussie Broadband's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Tangerine to Aussie Broadband (or Aussie Broadband to Tangerine)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Tangerine
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
Internet that works reliably with few dropouts and consistent enough speeds. Tech support resolved any tech issues easily. Billing issues were harder to…
About Aussie Broadband
We are paying too much for internet here. It should be a lot cheaper and there are no incentives for staying with a company for a long time. They are…
When we have experienced issue of no internet and slow internet speeds, they have been very quick to identify the issue and send out someone to fix it,…
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