Tangerine vs Belong - Which is the best NBN internet provider?
Belong, owned by Telstra, generally delivers a reliable NBN connection, with many customers praising its consistent speeds for streaming and working from home, although recent price rises are a common complaint. Tangerine, on the other hand, often appeals to those seeking a more budget friendly option. Real world reviews suggest Belong suits users prioritising stability over the absolute cheapest price, while Tangerine targets value conscious customers.
NBN plans from $69.90/mth · Partner
Tangerine and Belong are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Belong internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Tangerine | Belong |
|---|---|---|
| About |
 Partner |
 |
| Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2014 by brothers Andrew and Richard Branson. Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards. | Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | |
| Go to Tangerine | Go to Belong | |
| Overall Rating |
3.6
Tangerine has a overall rating of 3.6 out of 5 based on 5 reviews. Tangerine is a good broadband internet provider according to our users. |
3.3
Belong has an overall rating of 3.3 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
| Recommended | 60% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. |
| Reliability |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
3.4 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.4 out of 5 for reliability. |
| Customer Service |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
| Value for Money |
3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money. |
3.4 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support |
3.8 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.8 out of 5 for technical support. |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
| Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | Yes, Belong does have Australian based technical support. |
| Call Centre Location | Tangerine uses call centres based in Australia and Philippines. | Belong uses call centres based in Australia. |
| Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | Belong offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Value: 25Mbps, unlimited data for $69.9 per month. |
Belong - Starter: 25Mbps, unlimited data for $72 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month. |
Belong - Standard Plus: 50Mbps, unlimited data for $88 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
| Contact Details |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
| Read Reviews | Read reviews of Tangerine. | Read reviews of Belong. |
| Go to Tangerine | Go to Belong |
Tangerine and Belong NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.9/mth
$44.9 for first 6 months |
Go to site |
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$55 for first 6 months |
Go to site |
Tangerine and Belong NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$88/mth
$65 for first 6 months |
Go to site |
Tangerine and Belong Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$80 for first 6 months |
Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$119.9/mth
$94.9 for first 6 months |
Go to site |
Summary of Tangerine and Belong comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Tangerine rates higher overall than Belong does.
- Recommended: Belong is more highly recommended than Tangerine.
- Reliability: Tangerine rates higher for reliability than Belong does.
- Customer Service: Belong rates higher for customer service than Tangerine does.
- Value for Money: Tangerine and Belong have pretty similar ratings in terms of value for money.
- Technical Support: Tangerine rates higher for technical support than Belong does.
How to decide between Tangerine and Belong? - next steps
- Read reviews of Tangerine and Belong to see what people think of these companies
- Visit the website of each company and do some of your own research - Tangerine and Belong
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Tangerine vs Belong
Is Tangerine better than Belong?
On Oz Broadband Reviews Tangerine rates 3.6 out of 5 from 5 reviews and Belong rates 3.3 from 9 reviews. On recommend-to-a-friend, 67% of Belong reviewers said they'd recommend the provider, vs 60% for Tangerine. On individual metrics, Tangerine wins on reliability (4.2 vs 3.4) and tech support (3.8 vs 3.1). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Tangerine or Belong?
Tangerine's cheapest NBN50 plan is the Value Plus at $59.90/month intro for 6 months, then $84.90/month. Belong's cheapest NBN50 plan is the Standard Plus at $65/month intro for 6 months, then $88/month. Tangerine is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Tangerine or Belong?
Belong scores 3.3 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Tangerine's call centre is based in Australia and the Philippines and Belong's is based in Australia.
What plans do Tangerine and Belong offer?
Tangerine offers 7 NBN plans and 3 wireless plans. Belong offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Tangerine and Belong's call centres?
Tangerine's customer support is based in Australia and the Philippines. Belong's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Tangerine to Belong (or Belong to Tangerine)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Tangerine
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
Internet that works reliably with few dropouts and consistent enough speeds. Tech support resolved any tech issues easily. Billing issues were harder to…
About Belong
I’ve used Belong for several months and found the service reliable with consistent speeds suitable for streaming and work from home needs. Setup was…
it is a great company with relatively reasonable price
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