Optus Internet Provider Information

Optus broadband NBN, wireless and adsl internet reviews and plan comparisons

Optus is an Australian internet service provider. Optus provides broadband NBN plans that enable Australian's to access the internet. Below is some more information on Optus to help you choose the best broadband internet provider for you.


About Optus

Optus is Australia's second-largest telco, owned by Singapore's Singtel. It sells nbn and 5G home internet, often bundled with mobile and entertainment, all backed by its own nationwide mobile network.

Optus Rating

Optus scores a rating of 3.9 out of 5 based on 9 reviews submitted by users of Oz Broadband Reviews in the last 24 months. All reviews are manually verified to ensure only high quality reviews are listed on this website. You can read the reviews of Optus here. You can also write a review of Optus if you are interested.

How to contact Optus

Optus's phone number is: 1300 300 693 and website is: optus.com.au

Optus NBN plans

Optus's NBN plans are listed here.

Optus Wireless broadband plans

Optus's wireless broadband plans are listed here.

Is Optus good?

Optus is a good broadband internet provider according to reviews submitted to this site. Optus has an overall rating of 3.9 out of 5 based on 9 reviews submitted by users of this site over the last 24 months.

We recommend reading the reviews of Optus before making a decision. You can read the reviews here.

Is Optus reliable?

Optus's reliability is rated as very good by users who have submitted reviews to this site. Optus has an overall rating of 4.1 out of 5 for reliability based on 9 reviews submitted by users of this site over the last 24 months.

Does Optus have good customer service?

Optus's customer service is rated as good by users who have submitted reviews to this site. Optus has an overall rating of 3.8 out of 5 for customer service based on 9 reviews submitted by users of this site over the last 24 months.

Does Optus have Australian based technical support?

No, Optus uses a mix of Australian based and overseas call centres for technical support.

Read our blog post on which broadband companies have Australian based technical support for more information.

Where are Optus's call centres located?

Optus uses call centres based in Australia, India and Philippines.

Does Optus have good technical support?

Optus's technical support is rated as good by users who have submitted reviews to this site. Optus has an overall rating of 3.7 out of 5 for technical support based on 9 reviews submitted by users of this site over the last 24 months.

Is Optus good value for money?

Optus is rated as good for value for money by users who have submitted reviews to this site. Optus has an overall rating of 3.8 out of 5 for value for money based on 9 reviews submitted by users of this site over the last 24 months.

Would you recommend Optus to a friend?

67% of people who have written reviews on this site would recommend Optus to their friends as a broadband internet provider.

What services does Optus provide?

Optus offers a range of broadband and internet related services including internet plans.

How do I know if Optus has an outage?

The first step is to check if there is an NBN outage in you area by visting this link.

If there is no NBN outage then the next step is to check if your internet service provider has an outage. Check if Optus has an outage or is experiencing network issues by clicking here.

How do test the internet connection speed of Optus?

If you are using Optus as an internet provider, you can head to our internet speed test to see how fast your Optus internet connection is.

How does Optus compare with other broadband internet providers?

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