Southern Phone vs Vodafone - Which is the best NBN internet provider?
Southern Phone is a regional Australian provider, often praised in reviews for its community focus and no-frills approach to NBN, making it a solid choice for budget-conscious users. Vodafone, on the other hand, is a global giant known for bundling mobile and NBN, appealing to those who value integrated services and potentially faster speeds. While Southern Phone often gets a nod for its customer service behaviour, Vodafone's NBN plans are generally seen as a premium option. Ultimately, your choice will likely come down to whether you prioritise cost and local support or integrated services and a well-known brand.
Southern Phone and Vodafone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Southern Phone and Vodafone internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Southern Phone | Vodafone |
|---|---|---|
| About |
 |
|
| Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia. | Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | |
| Go to Southern Phone | Go to Vodafone | |
| Overall Rating | [Not enough reviews] |
4.2
Vodafone has an overall rating of 4.2 out of 5 based on 8 reviews. Vodafone is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 88% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.8 Vodafone's reliability is rated as good by our users. Vodafone has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.5 Vodafone's customer service is rated as excellent by our users. Vodafone has an overall rating of 4.5 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4 Vodafone is rated as very good for value for money by our users. Vodafone has an overall rating of 4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.3 Vodafone's technical support is rated as very good by our users. Vodafone has an overall rating of 4.3 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Vodafone uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Vodafone uses call centres based in Australia, India and Egypt. |
| Services Offered | [Not enough reviews] | Vodafone offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Southern Phone - Satellite Small: 25Mbps, unlimited data for $55 per month. Southern Phone - Basic: 25Mbps, unlimited data for $59 per month. |
Vodafone - Basic: 25Mbps, unlimited data for $74 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Southern Phone - Satellite Medium: 50Mbps, unlimited data for $70 per month. Southern Phone - Standard: 50Mbps, unlimited data for $79 per month. |
Vodafone - Essential: 50Mbps, unlimited data for $84 per month. |
| Cost of wireless broadband plan |
Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $60 per month. |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
| Contact Details |
Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
| Read Reviews | Read reviews of Southern Phone. | Read reviews of Vodafone. |
| Go to Southern Phone | Go to Vodafone |
Southern Phone and Vodafone NBN25 plans (25Mbps download speed)
|
Satellite Small
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$55/mth | Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth | Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth
$45 for first 12 months |
Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$74/mth | Go to site |
Southern Phone and Vodafone NBN50 plans (50Mbps download speed)
|
|
Satellite Medium
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$70/mth | Go to site |
|
|
Standard
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Standard
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79/mth
$59 for first 12 months |
Go to site |
|
|
Essential
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth | Go to site |
Southern Phone and Vodafone Ultrafast plans (>100Mbps download speed)
|
|
Essential+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth
$69 for first 12 months |
Go to site |
|
|
Fast X
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Fast X
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Home Fast+
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94/mth
$74 for first 12 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Satellite Large
NBN - Sky Muster
100 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$95/mth
$85 for first 12 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104/mth
$84 for first 12 months |
Go to site |
Summary of Southern Phone and Vodafone comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Vodafone rates higher overall than Southern Phone does.
- Recommended: Vodafone is more highly recommended than Southern Phone.
- Reliability: Southern Phone and Vodafone have pretty similar ratings for reliability.
- Customer Service: Vodafone rates higher for customer service than Southern Phone does.
- Value for Money: Vodafone rates higher for value for money than Southern Phone does.
- Technical Support: Vodafone rates higher for technical support than Southern Phone does.
How to decide between Southern Phone and Vodafone? - next steps
- Read reviews of Southern Phone and Vodafone to see what people think of these companies
- Visit the website of each company and do some of your own research - Southern Phone and Vodafone
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Southern Phone vs Vodafone
Is Southern Phone better than Vodafone?
Vodafone has 8 verified reviews on Oz Broadband Reviews and an overall rating of 4.2 out of 5. Southern Phone has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Southern Phone or Vodafone?
Southern Phone's cheapest NBN50 plan is the Standard at $59/month intro for 12 months, then $79/month. Vodafone's cheapest NBN50 plan is the Essential at $84/month ongoing. Southern Phone is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Southern Phone or Vodafone?
Vodafone scores 4.5 out of 5 on customer service vs Southern Phone's 3.7, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Southern Phone's call centre is based in Australia and Vodafone's is based in Australia, India and Egypt.
What plans do Southern Phone and Vodafone offer?
Southern Phone offers 12 NBN plans and 1 wireless plan. Vodafone offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Southern Phone and Vodafone's call centres?
Southern Phone's customer support is based in Australia. Vodafone's customer support is based in Australia, India and Egypt. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Southern Phone to Vodafone (or Vodafone to Southern Phone)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Southern Phone
Cost of NBN has increased. Not happy.
You get what you pay for. Customer service is ok once you get onto somebody. However, the whole online account platform is difficult to navigate. Had a…
About Vodafone
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
Customer Service: I have always had a seamless time contacting and resolving problems with Vodafone's customer service team. 5/5 Technical Support: As…
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