SpinTel vs Belong - Which is the best NBN internet provider?
Belong, owned by Telstra, generally receives praise for its reliable NBN connection, though some customers find its pricing a bit steep and report issues with technical support. SpinTel, on the other hand, often comes in cheaper, offering a strong alternative for those prioritising budget. Reviews suggest Belong suits users valuing stability, while SpinTel appeals to those after a more affordable plan.
SpinTel and Belong are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and Belong internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | SpinTel | Belong |
|---|---|---|
| About |
 |
 |
| SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | |
| Go to SpinTel | Go to Belong | |
| Overall Rating | [Not enough reviews] |
3.3
Belong has an overall rating of 3.3 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.4 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.4 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | Yes, Belong does have Australian based technical support. |
| Call Centre Location | [Not enough reviews] | Belong uses call centres based in Australia. |
| Services Offered | [Not enough reviews] | Belong offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
SpinTel - Home Starter: 25Mbps, unlimited data for $64.95 per month. |
Belong - Starter: 25Mbps, unlimited data for $72 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $88 per month. |
|
| Cost of wireless broadband plan |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
| Contact Details |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
| Read Reviews | Read reviews of SpinTel. | Read reviews of Belong. |
| Go to SpinTel | Go to Belong |
SpinTel and Belong NBN25 plans (25Mbps download speed)
|
Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$64.95/mth
$39 for first 6 months |
Go to site |
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$55 for first 6 months |
Go to site |
SpinTel and Belong NBN50 plans (50Mbps download speed)
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$88/mth
$65 for first 6 months |
Go to site |
SpinTel and Belong Ultrafast plans (>100Mbps download speed)
|
|
Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$86.95/mth
$76 for first 6 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$99.95/mth
$89 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$80 for first 6 months |
Go to site |
Summary of SpinTel and Belong comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: SpinTel rates higher overall than Belong does.
- Recommended: SpinTel and Belong are recommended about the same.
- Reliability: SpinTel rates higher for reliability than Belong does.
- Customer Service: SpinTel rates higher for customer service than Belong does.
- Value for Money: SpinTel rates higher for value for money than Belong does.
- Technical Support: SpinTel rates higher for technical support than Belong does.
How to decide between SpinTel and Belong? - next steps
- Read reviews of SpinTel and Belong to see what people think of these companies
- Visit the website of each company and do some of your own research - SpinTel and Belong
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about SpinTel vs Belong
Is SpinTel better than Belong?
Belong has 9 verified reviews on Oz Broadband Reviews and an overall rating of 3.3 out of 5. SpinTel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN25, SpinTel or Belong?
SpinTel's cheapest NBN25 plan is the Home Starter at $39/month intro for 6 months, then $64.95/month. Belong's cheapest NBN25 plan is the Starter at $55/month intro for 6 months, then $72/month. SpinTel is cheaper on the ongoing price after any intro period ends.
Which has better customer service, SpinTel or Belong?
SpinTel scores 3.7 out of 5 on customer service vs Belong's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, SpinTel's call centre is based in Australia and the Philippines and Belong's is based in Australia.
What plans do SpinTel and Belong offer?
SpinTel offers 3 NBN plans and 2 wireless plans. Belong offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are SpinTel and Belong's call centres?
SpinTel's customer support is based in Australia and the Philippines. Belong's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from SpinTel to Belong (or Belong to SpinTel)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About SpinTel
I chose the Spintel 50mbs NBN plan as it was the cheapest at the time and offered a discounted rate for 6 months. Initially my NBN was dropping out…
I've been using SpinTel NBN for a while now, and I'm really impressed. The service is reliable, and the speeds are consistent, which is great for…
About Belong
I’ve used Belong for several months and found the service reliable with consistent speeds suitable for streaming and work from home needs. Setup was…
it is a great company with relatively reasonable price
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