TPG vs activ8me - Which is the best NBN internet provider?
TPG is a well known name in Australian broadband, often praised by customers for reliable connections and competitive pricing, though some note price increases and occasional dropouts. On the other hand, activ8me is a smaller player, typically offering more budget friendly plans and often catering to those in regional areas. This comparison breaks down how TPG and activ8me stack up for different types of users.
TPG and activ8me are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and activ8me internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | activ8me |
|---|---|---|
| About |
 |
 |
| TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. | activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. | |
| Go to TPG | Go to activ8me | |
| Overall Rating |
4
TPG has a overall rating of 4 out of 5 based on 13 reviews. TPG is a very good broadband internet provider according to our users. |
3.8
activ8me has an overall rating of 3.8 out of 5 based on 5 reviews. activ8me is a good broadband internet provider according to our users. |
| Recommended | 85% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. |
| Reliability |
4 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4 out of 5 for reliability. |
3.8 activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service |
4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service. |
4 activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
3.6 activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
4.2 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for technical support. |
3.8 activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | Yes, activ8me does have Australian based technical support. |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | activ8me uses call centres based in Australia. |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | activ8me offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
activ8me - Premium 50: 29Mbps, unlimited data for $74 per month. activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $84.99 per month. |
activ8me - Fibre (starting price): 50Mbps, unlimited data for $74.95 per month. activ8me - Premium 100: 50Mbps, unlimited data for $99 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
| Read Reviews | Read reviews of TPG. | Read reviews of activ8me. |
| Go to TPG | Go to activ8me |
TPG and activ8me NBN25 plans (25Mbps download speed)
|
Premium 50
NBN - Sky Muster
29 Mb/s
Unlimited data
|
$74/mth | Go to site |
|
|
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
TPG and activ8me NBN50 plans (50Mbps download speed)
|
|
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.99/mth
$64.99 for first 6 months |
Go to site |
|
|
Premium 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$99/mth | Go to site |
TPG and activ8me Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$64.99 for first 6 months |
Go to site |
Summary of TPG and activ8me comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: TPG and activ8me have pretty similiar ratings overall.
- Recommended: TPG is more highly recommended than activ8me.
- Reliability: TPG and activ8me have pretty similar ratings for reliability.
- Customer Service: TPG and activ8me have pretty similar ratings for customer service.
- Value for Money: TPG and activ8me have pretty similar ratings in terms of value for money.
- Technical Support: TPG rates higher for technical support than activ8me does.
How to decide between TPG and activ8me? - next steps
- Read reviews of TPG and activ8me to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and activ8me
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs activ8me
Is TPG better than activ8me?
On Oz Broadband Reviews TPG rates 4 out of 5 from 13 reviews and activ8me rates 3.8 from 5 reviews. On recommend-to-a-friend, 85% of TPG reviewers said they'd recommend the provider, vs 80% for activ8me. On individual metrics, TPG wins on tech support (4.2 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, TPG or activ8me?
TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. activ8me's cheapest NBN50 plan is the Fibre (starting price) at $74.95/month ongoing. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, TPG or activ8me?
TPG and activ8me score similarly on customer service, 4.1 vs 4.0 out of 5. Neither stands out from the other on this metric. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and activ8me's is based in Australia.
What plans do TPG and activ8me offer?
TPG offers 2 NBN plans, 2 fibre plans and 2 wireless plans. activ8me offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are TPG and activ8me's call centres?
TPG's customer support is based in Australia, India and the Philippines. activ8me's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from TPG to activ8me (or activ8me to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
Connection always dropping out
Every time I've called them, they've been helpful. Rare to have an outage. However, $80pm is highway robbery, especially since they are charging $20 more…
About activ8me
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…
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